Knowledge management - Wikipedia, the free encyclopedia

seriouszp 2006-04-07

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Knowledge management

From Wikipedia, the free encyclopedia

Knowledge Management or KM is a professional discipline applied to concepts and technologies used for the systematic collection, transfer, and management of tacit and explicit information within individuals and/or organisations. A particular focus of knowledge management is knowledge which is not easily codified in digital form, such as the intuition of key individuals that comes through years of experience and being able to recognize various patterns of behavior that someone with less experience may not recognize.

Knowledge transfer (an aspect of KM) has always existed as a process, either informally as discussions, brainstorming sessions etc., or formally through apprenticeship, professional training and mentoring programmes. As an emergent business practice, KM has seen the introduction of the chief knowledge officer, and the establishment of corporate Intranets, wikis, and other knowledge and information technology practices.

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KM Professionals

KM professionals may use a specific lexicon to explain the dynamics of knowledge transfer. For example in the last ten years, the Internet has seen groups establish discussions on the use of intellectual capital as a value metric; the meaning of tacit vs explicit knowledge; and more. And it includes organization.

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Practice

KM seeks to leverage the competitive advantage that comes with improved or faster learning and new knowledge creation. Interest in knowledge management is being driven in part by:

speed of connectivity
increased knowledge content in products and services
shorter new product development cycles
information overload as knowledge generation proliferates
desire by the part of individuals to leverage the expertise of people across the organization
recognition that key individuals are retiring in larger numbers than they have in a long time

Since its adoption by the mainstream population and business community, the Internet has led to an increase in creative collaboration, learning and research, e-commerce, and instant information. The practice of KM will continue to evolve with the growth of collaboration applications available by IT and through the Internet.

E-learning, web conferencing, and collaborative software are examples of knowledge management applications. Each application can expand the level of inquiry available to an employee, while providing a platform to achieve specific goals or actions.

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Related Definitions

Intellectual capital - the intangible assets of a company which contribute to its valuation.
Chief Knowledge Officer - an executive responsible for maximizing the knowledge potential of an organisation.
Knowledge - that which can be acted upon.
Personal knowledge management - the organisation of an individual‘s thoughts and beliefs.
Enterprise knowledge management - the strategy, process or technologies used to acquire, share and re-use an enterprise‘s knowledge and understanding.

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