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比尔·盖茨回答别人有关电子邮件作为沟通工具的特点:
“E-mail is a unique communication vehicle for a lot of reasons.
However E-mail is not a substitute for direct interaction…. There are people who I have corresponded with for months before actually meeting them—people at work and otherwise. If someone isn’t saying something of interest it’s easier to not respond to their mail than it is not to answer the phone. In fact I give out my phone number to almost no one but my e-mail address is known very broadly. I am the only person who reads my email so no one has to worry about embarrassing themselves or going people when they send a message. Our email is completely secure…. Email help out with other types of communication. It allows you to exchange a lot of information in advance of a meeting and make the meeting far more valuable…. Email is not a good way to get mad at someone since you can’t interact. You can send friendly message very easily since they are harder to misinterpret.” 最后一段的意思是:电子邮件是个传递好消息的通道，但如果你传递能够使人发狂的坏消息，邮件不是一个好的渠道，因为你不知道他的反应如何。 |
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