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WRITING BUSINESS LETTERS
Useful phrases |
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Salutation |
- Dear Mr Brown
- Dear Ms White
- Dear Sir
- Dear Sirs
- Dear Madam
- Dear Sir or Madam
- Gentlemen
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Referring to payment |
- Our records show that we have not yet received
payment of ...
- According to our records ...
- Please send payment as soon as possible.
- You will receive a credit note for the sum of
...
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Enclosing documents |
- I am enclosing ...
- Please find enclosed ...
- You will find enclosed
...
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| Closing remarks |
- If we can be of any further assistance, please let
us know
- If I can help in any way, please do not hesitate to
contact me
- If you require more information ...
- For further details ...
- Thank you for taking this into
consideration
- Thank you for your help.
- We hope you are happy with this
arrangement.
- We hope you can settle this matter to our
satisfaction.
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Referring to future
business |
- We look forward to a successful working relationship
in the future
- We would be (very) pleased to do business with your
company.
- I would be happy to have an opportunity to work with
your firm.
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Referring to future
contact |
- I look forward to seeing you next week
- Looking forward to hearing from you
- " " to receiving your
comments
- I look forward to meeting you on the
15th
- I would appreciate a reply at your earliest
convenience.
- An early reply would be
appreciated.
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Ending business letters
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- Sincerely, }
- Yours sincerely, } (for all customers/clients)
- Sincerely yours, }
- Regards, (for those you already know
and/or
with whom you already have a
working relationship.) |
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