绝密★考试结束前
2011年普通高等学校招生全国统一考试
英语
姓名准考证号
本试题卷分选择题和非选择题两部分。全卷共12页，选择题部分1至10页，非选择题部分11至12页。满分120分，考试时间120分钟。
请考生按规定用笔将所有试题的答案涂、写在答题纸上。
选择题部分（共80分）
注意事项：
1.答题前，考生务必将自己的姓名、准考证号用黑色字迹的签字笔或者钢笔分别填写在试卷和答题纸上的位置。
2.小题选出答案后，用2B铅笔把答题纸上对应题目的答案标号涂黑，如需改动，用橡皮擦干净后在选择其他答案标号，不能答在试卷上。
第一部分：英语知识运用（共两节，满分30分）
第一节：单项填空（共20小题；每小题0.5分，满分10分）
从A、B、C和D四个选项，选出可以填入空白处的最佳选项，并在答题纸上将该选项标号涂黑.
1.—I’msorryIdidn''tmakeittoyourpartylastnight.
—__.Iknowyou''rebusythesedays.
A.OfcourseB.NokiddingC.That''sallrightD.Don''tmentionit
2.Expertsthinkthat____recentlydiscoveredpaintingmaybe_____Picasso
A.the.不填B.a;theC.a;不填D.the;a
3.Batsaresurprisinglylong-livedcreatures,some______alifespanofaround20years.
A.havingB.hadC.haveD.tohave
4.OneFriday,wewerepackingtoleaveforaweekendaway__mydaughterbeardcriesforhelp
A.afterB.whileC.sinceD.when
5.IalwayswantedtodothejobwhichI''dbeentrained.
A.onB.forC.byD.of
6.Theschoolisn''ttheoneIreallywantedtogoto,butIsupposeI''lljusthaveto_______it
A.makethebestofB.getawayfromC.keepaneyeonD.catchupwith
7.Sincepeoplearefondofhumor,itisaswelcomeinconversationas___else.
A.anythingB.somethingC.anywhereD.somewhere
8.Englishisalanguagesharedbyseveraldiversecultures,eachof____usesitsomewhatdifferently.
A.whichB.whatC.themD.those
9.Theprofessorcouldtellbythe_______lookinMaris''seyesthatshedidn’tunderstandasinglewordofhislecture
A.coldB.blankC.innocentD.fresh
10.Abankistheplace____theylendyouanumbrellainfairweatherandaskforitbackwhenitbeginstorain.
A.whenB.thatC.whereD.there
11.－Ｈow''syournewbabysitter?
－We____askforabetterone,Allourkidslovehersomuch.
A.shouldB.mightC.mustn''tD.couldn''t
12.Hedecidedthathewoulddriveallthewayhomeinsteadof____atahotelforthenight.
A.puttingdownB.puttingoffC.puttingonD.puttingup
13.I''vebeenwritingthisreport____forthelasttwoweeks,butithastobehandedittomorrow.
A.finallyB.immediatelyC.occasionallyD.certainly
14.Eventhebestwritersfindthemselves_______forwords.
A.loseB.lostC.toloseD.havinglost
15.Themanagerwasworriedaboutthepressconferencehisassistant_____inhisplacebut,luckily,everythingwasgoingonsmoothly.
A.gaveB.givesC.wasgivingD.hadgiven
16.Myscheduleisvery_____rightnow,butI''lltrytofityouin
A.tightB.shortC.regularD.flexible
17.－ＣanIcomeandhavealookatyournewhouse?
－.Yes,_______!
A.withpleasureB.IlikeitC.IquiteagreeD.byallmeans18.Anyway,Ican''tcheathim－it''sagainstallmy________.A.emotionsB.principlesC.regulationsD.opinions
19.Iftheywinthefinaltonight,theteamaregoingtotouraroundthecity______bytheirenthusiasticsupporters.
A.beingcheeredB.becheeredC.TobecheeredD.Werecheered
20.－Idon''tthinkI''llbeabletogomountain-climbingtomorrow.
－______?
A.AndhowB.HowcomeC.How''sitgoingD.Howaboutit
第二节：完形填空（共20小题；每小题1分，满分20分）
阅读下面短文，掌握其大意，然后从21--40各题所给的四个选项A、B、CD)中选出最佳的，并在答纸上将该选项标号涂黑。
AlthoughIlovemylife,ithasn''tbeenalotoffunasI''vebeenillfor28years
Musichasalwaysbeenagreatloveofmineand,inmy20s,whenmy_21_wasmovemanageable,I22tenyearsasaprofessionalsingerinrestaurant.playingandsingingfalksongs.23thatwasyearsagoandtimeshavechanged.__24__Ilivewithmymotheronacountryfarm.
Twoyearsago,IdecidedthatIwouldneedtolovesomekindofextraworkto_25_mydisabilitypension(残疾抚恤金）_26_Ineededtosleepinafternoons.Iwaslimitedinmy_27_IdecidedthatIwouldconsider28tosinginginrestaurants.
Myfamilyareallmusicians,soIwas_29whenIwentintoourlocalmusicstore.IexplainedthatIwanedtosingagainbutusingrecurdedknraokemusicIknewthatdiscswereveryexpensiveandIreallydidn''thavealotof_30togetstarted,And31youfindonlythreetofoursongsoutoftenonadiscthatyoucan__32__.
WhenItoldtheowneroftheshopaboutmy33,hegavemealongusethegavemealong,thoughtful__34__.
“Thismeansalottoyou,doesn''tit?"besaid.“Comewithme.”
Heledme35thecrowdedshopandtoabenchwithalargeprofessionalkaraokeboxonit. Heplacedhislargehand36onhistreasureandsaid.“Ihave800karaokesongsinhere.Youcantakeyour37andI′llrecordthemforyou.Thatshouldgetyoustarted.”
I38.Thankinghim,Imadeatimewithhimtolistentoallthesongsandchoose39thatIcouldsing.Ihavecomefullcirclewithhishelp.
His40stillwarmsmyheartandmakesmedojustthatbitextra,whichIhavethechance.
21.A.lonelinessB.sadnessC.tirednessD.sickness
22.A.setB.enjoyedC.keptD.shared
23.A.GladlyB.EventuallyC.UnfortunatelyD.Surprisingly
24.A.NowB.ThenC.SometimeD.Meanwhile
25.A.adduptoB.makeupforC.getndofD.takeadvantageof
26.A.IfB.AsC.ThoughD.Before
27.A.movementB.conditionC.choicesD.positions
28.A.reachingoutB.livingupC.gettingonD.goingback
29.A.recognizedB.interviewedC.foundD.invited
30.A.moneyB.timeC.energyD.knowledge
31.A.thusB.onesC.seldomD.often
32.A.actuallyB.hardlyC.nearlyD.formerly
33.A.jobB.familyC.ideaD.offer
34.A.faceB.viewC.lookD.sight
35.A.overB.alongC.towardsD.through
36.A.UnhappilyB.lovinglyC.pitifullyD.gratefully
37.A.pickB.turnC.roleD.step
38.A.hadtocryB.oughttocryC.shouldhavecriedD.couldhavecried
39.A.moreB.theonesC.fewD.therest
40.A.courageB.devotionC.kindnessD.rust
第二部分：阅读理解（第一节20小题，第二节5小题；每小题2分，满分50分）
第一节：阅读下列材料，从每题所给的四个选项（A、B、CD）中，选出最佳选项，并在答题纸上将该选项标号涂黑。
A
OneeveninginFebruary2007.astudentnamedPaulaCeelybroughthercartoastoponaremoteinWales.Shegotouttoopenametalgatethatblockedherpath.That''swhensheheardthewhistlesoundedbythedriverofatrain.HerRenaultClioparkedacrossarailwayline.Secondlater,shewatchedthetraindraghercaralmostakilometredowntherailwaytracks.
Ceely''snearmissmadethenewsbecausesheblameditonherGPSdevice(导航仪).Shehadneverdriventheroutebefore.Itwasdarkandrainingheavily.CeelywasrelyingonherGPS.Butitmadenomentionofthecrossing."Iputmycompletetrustinthedeviceanditledmerightintothepathofaspeedingtrain,"shetoldtheBBC.
Whoistoblamehere?RickStevenson,whotellsCeely''sstoryinhisbookWhenMachinesFailUS,fingeratthelimitationsoftechnology.Weputourfaithindigitaldevices,hesays,
butourdigitalhelpersaretoooftennotuptothejob.Theyarefilledwithsmallproblems.Andit’snotjustGPSdevices:Stevensontakesusonatourofdigitaldisastersinvolvingeverythingfrommobilephonestowirelesskeyboards.
Theproblemwithhisargumentinthebookisthatit’snotclearwhyheonlyfocusesdigitaltechnology,whiletheremaybeanumberofotherpossiblecauses.Amap-makermighthaveleftthecrossingoffapapermap.MaybeweshouldblameCeelyfornotpayingattention.perhapstherailwayauthoritiesareatfaultforpoorsignalingsystem.OrmaybesomeonehasstudiedtherelativedangersandworkedoutthattherereallyissomethingspecificwrongwiththeCPSequipment.ButStevensondoesn’tsay.
It’saproblemthatrunsthroughthebook.Inasectiononcars,Stevensongivesanaccoutoftheadvancedtechniquesthatcriminalsusetodefeatcomputer-basedlockingsystemsforcars.Heofferstwoindependentsetsoffiguresoncartheft;bothshowasmallriseinsomepartsofthecountry.Hesaysthatonceonceagainnotallnewlockshaveprovedreliable.Perhaps,butmaybeit’salsoduetotheshortageofpolicemenonthestreets.Orchangingsocialcircumstances.Orsomecombinationofthesefactors.
Thegamebetweenhumansandtheirsmartdevicesiscomplex.Itisshapedbyeconomicsandpsychologyandthecultureswelivein.Somewhereinthemixofthoseforcestheremaybewayawiseruseoftechnology.
Ifthereissuchaway,itshouldinvolvemorethanjustanawarenessoftheshortcomingsofourmachines.Afterall,wehavelivedwiththemforthousandsofyears.Theyhaveprobablybeenfoolingusforjustaslong.
?41?.What?did?Paula?Ceely?think?was?the?cause?of?her?accident????????????
?A.?She?was?not?familiar?with?the?road.???????????
?B.?It?was?dark?and?raining?heavily?then.???
C.Therailwayworksfailedtogivethesignal.
D.HerGPSdevicedidn’ttellheraboutthecrossing
???42.The?phrase”near?miss”?(paragraph?2?)?can?best?be?replaced?by?_______.?????????????
A.?close?bit????????????????????B.?heavy?loss?????????????C.narrowescape?????????D.?big?mistake??????
??43.Which?of?the?following?would?Rick?Stevenson?most?probably?agree?with??????????????
A.Modern?technology?is?what?wecan’t?live?without.????????????
B.?Digital?technology?often?fallsshort?of?out?expectation.????????????
C.?Digital?devices?are?morereliable?than?they?used?to?be.?????????????
D.?GPS?error?is?not?the?onlycause?for?Celery’s?accident.?
44.Inthewriter’sopinion,Stevenson’sargumentis________.
A.one-sidedB.reasonableC.puzzlingD.well-based
45.Whatistherealconcernofthewriterofthisarticle?
A.Themajorcausesoftrafficaccidentsandcarthefts.
B.Therelationshipbetweenhumansandtechnology
C.?The?shortcomings?of?digitaldevices?we?use.???????????
D.?The?humanunawareness??of?technical?problems.
?????????????????
48.Whatwillthegovernmentmostprobablyprovideifitisengagedinapump-primingprogram?
A.SumsofmoneyB.Rawmaterials
C.Humanresources.D.MediaSupport.
49.WhenSylviasays“HisspeechwasOKbutithadnorealpunch”,shethinksitwasnot___.
A.fluentandimpressive B.logicalandmoving
C.informativeandsignificant D.interestingandpowerful
C
Inthemoreandmorecompetitivescrviceindustry,itisnolongerenoughtopromisecustomrrsatisfaction.Today,customer“delighi”iswhatcompaniesaretryingtoachieveinorordertokeepandincreasemarketshare.
Itisacceptedinthemarketingindustry,andconfirmedbyanumberofresearches,thatcustomersreceivinggoodservicewillpromotebusinessbytellingupto12otherpeople:thosetreatedbadlywilltelltheirtalesofwoetoupto20people,80percentofpeoplewhofeeltheircomplaintsarehandledfairlywillstayloyal
NewllengesforcustomercarehavecomewhenpeoplecanobtaingoodsandservicesthroughtelephonecallcentersandtheIntemet.Forexample,manycompaniesnowhavetoinvest(投资)alotofmoneyininformationtechnologyandstafftraininginordertocopewiththe“phonerage”—causedbydelaysinansweringcalls,beingcutoffinmid-conversationorleftwaitingforlongperiods.
“Manypeopledonotliketalkingtomachines,”saysDr.StoreySeniorLecturerinMarketngatCityUniversityBusinessSchool.“Banks,forexample,encouragestaffatcallcenterstousecustomerdatatoestablishinstantandgoodrelationshipwiththem.Theaimistomakethecustometfeeltheyknowyouandthatyoucantrest—thesortofcomfortablefeelingspeoplehaveduringface-to-facechatswiththeirlocalbranchmanager.”
Recommendedwaysofcreatingcustomerdelightinclude:under-promisingandover-delivering(sayingthatarepairwillbecamedoutwithinfivehours,butgettingitdonewithintwo);replacingafaultyproductimmediately:throwinginagiftvoucher(购物礼卷)asanunexpected“thankyou”toregntlarcustomers;andalwaysreturningcalls,evenwhentheyarecomplaints.
Aimingforcustomerdelightisallverywell,butifservicesdonotreachthehighlevelpromised,disappointmentorworsewillbetheresult.Thiscanbeeasedbyofferinganaplogyandanexplanationofwhytheservicedidnotmeetusualstandardswithempathy(forexample,“Iknowhowyoumustfeel”),andpossiblesolutions(replacement,compensationorwhateverfaimesssuggestsbestmeetsthecase).
Airlinesfacesomeofthetourhestchallengesovercustomercare.Fiercecompetitionhasconvincedthemthatdelightingpassengersisanimportantmarketingtool,whilethereisgreatpotentialforcustomerangeroverdelayscausedbyweather,unclaimedluggageandtechniealproblems.
ForBritishAirwaysstaff,awinningtelephonestyleisconsidercdvitalinhandlingthelargevolumeofcallsaboutbookingsandflighttimes.Theyaretrainedtoanswerquickly,withtheirname,jobtitleanda“weareheretohelp”attitude.Thecompanyhasinvestodheavilyininformationtechnologytomakesurethatinfomationisavailableinstantlyonscren.
BritishAirwaysalsosaysitscustomercarepoliciesareappliedwithinthecompanyandstaffare
taughttoregardeachotherascustomersrequiringthehigheststandardsofservice.
Customercareisobviouslyheretostayanditwouldbeafoolishcompanythatusedsloganssuchas"wedoasweplease”.Ontheotherhand,themorecustomersarepromised,thegreatertheriskofdisappointment.
50.WecanlearnfromParagraph2that.
A.complainingcustomersarehardtosatisfy
B.unsatisfiedcustomersreceivebetterservice
C.Satisfiedcustomerscatchmoreattention
D.well-treatedcustomerspromotebusiness
51.Thewritermentions“phonerage”(Paragraph3)toshowthat.
A.customersoftenusephonestoexpresstheiranger
B.peoplestillprefertobuygoodsonline
C.customercarebecomesmoreattention
D.customersrelyontheirphonestoobtainservices
52.Whatdoesthewriterrecommendtocreatedelight?
A.CallingcustomersregularlyB.Givinga“thankyou”note.
C.DeliveringaquickerserviceD.Promisingmoregifts.
53.Ifamanagershouldshowhisempathy(Paragraph6),whatwouldheprobablysay?
A.揑knowhowupsetyoumustbe.t”B.揑appreciateyourunderstanding.c”
C.揑揑’msorryforthedelay.”D.揑knowit.’sourfault.”
54.Customerdelightisimportantforairlinesbecause.
A.theirtelephonestyleremainsanchanged
B.theyaremorelikelytomeetwithcomplaints
C.theservicescostthemalotofmoney
D.thepoliciescanbeappliedtotheirstaff
55.Whichofthefollowingisconveyedinthisarticle?
A.Face-to-faceservicecreatcscomfortablefeelingsamongcustomers.
B.Companiesthatpromisemorewillnaturallyattractmorecustomers.
C.Acompanyshouldpromiselessbutdomoreinacompetitivemarket.
D.Customerdelightismoreimportantforairlinesthanforbanks.
D
ItwasSaturday.Asalways,itwasabusyone,for“Sixdaysshallyoulaboranddoallyourwork”wastakenseriouslybackthen.Outside,FatherandMr.Patricknextdoorwerebusychoppingfirewood.Insidetheirownhouses,MotherandMrs.Patrickwereengagedinspringcleaning.
Somehowtheboyshadslippedawaytothebacklotwiththeirkites.Now,evenattheriskofhavingBrothercaughttobeatcarpets,theyhadsenthimtothekitchenforstring(线).Itseemedtherewasnolimittotheheightstowhichkiteswouldflytoday.
Mymotherlookedatthesittingroom,itsfurnituredisorderdforathoroughsweeping,Agunshecastalooktowardthewindow.揅omeon,girls!Let抯takestringtotheboysandwatchthem
OnthewaywemetMrs.Patrick,laughingguiltilyasifsheweredoingsomething
wrong,togetherwithhergirls.
Thereneverwassuchadayforflyingkited!Weplayedallourfreshstringintotheboys?kitesandtheywentuphigherandhigher.Wecouldhardlydistinguishtheorange-coloredspotsofthekites.Nowandthenweslowlypulledonekiteback,watchingitdancingupanddownitthewind,andfinallybringingitdowntoearth,justforthejoyofsendingitupagain.
Evenourfathersdroppedtheirtoolsandjoinedus.Ourmotherstooktheirturn,laughinglikeschoolgirls.Ithinkwewereallbesideourselves.Parentsforgottheirdutyandtheirdignity;childrenforgottheireverydayfightsandlittlejealousies.揚erhapsit抯likethisinthekingdomofheaven,?Ithoughtconfusedly.
Itwasgrowingdarkbeforeweallwalkedsleepilybacktohouse.Isupposewehadsomesortofsupper.Isupposetheremusthavebeenasurfacetidying-up,forthehouseonSundaylookedcleanandorderlyenough.Thestrangethingwas,wedidn''tmentionthatdayafterward.Ifltalittleembarrassed.SurelynoneoftheothershadbeenasexcitedasI.Ilockedthememoryupinthatdeepestpartofmewherewekeep搕hethingsthatcannotbeandyettheyare.?Theyearswenton,thenonedayIwashurryingaboutmykitcheninacityapartment,tryingtogetsomeworkoutofthewaywhilemythree-year-oldinsistentlycriedherdesireto揼opark,seeduck.?揑can抰go!?Isaid.揑havethisandthistodo,andwhenI抦throughI抣lbetootiredtowalkthatfor.?Mymother,whowasvisitingus,lookedupfromthepeasshewasshelling,揑t抯awonderfulday,攕heoffered，“Reallywarm,yetthere’safinebreczc.Doyourememberthatdayweflewkites?”
Istoppedinmydashbetweenstoveandsink.Thelookeddoorflewopenandwithitarushofmemories.“Comeon.”Itoldmylittlegirl.“You’reright,it’stoogoodadaytomiss.”
Anotherdecadepassed.Wewereintheaftermath(余波)ofagreatwar.Alleveningwehadbeenaskingourreturnedsoldier,theyoungestPatrickBoy,abouthisexperiencesasaprisonerofwar.Hehadtalkedfreely,butnowforalongtimehehadbeensilent.Whatwashethinkingof?whatdarkandhorriblethings?
揝ay!?Asmileslippedoutfromhislips.揇oyouremember---no,ofcourseyouwouldn抰.Itprobablydidn抰maketheimpressiononyouasitdidonme.?Ihardlydaredspeak.揜ememberwhat??IusedtothinkofthatdayalotinPOWcamp(战俘营),whenthingsweren’ttoogood.Doyourememberthedayweflewthekites?”
Mrs.Patrickwaslaughingguilnlybecauseshethought.
A.shewastoooldtoflykites
B.herhusbandwouldmakefunofher
C.sheshouldhavebeendoingherhouseworkthen
D.hergirlsweren抰supposedtoplaytheboy抯game
57.By搘ewereallbesideourselves?thewritermeansthattheyall.
A.feltconfusedB.wentwildwithjoy
C.lookedonD.forgottheirfights
58.Whatdidthewriterthinkafterthekite-flying?
A.Theboysmusthavehadmorefunthanthegirls.
B.Theyshouldhavefinishedtheirworkbeforeplaying.
C.Herparentsshouldspendmoretimewiththem.
D.Alltheothersmusthaveforgottenthatday.
59.Whydidthewriterfinallyagreetotakeherlittlegirlforanouting?
A.Shesuddenlyrememberedherdutyasamother.
B.Shewasremindedofthedaytheyflewkites.
C.Shehadfinishedherworkinthekitchen.
D.Shethoughtitwasagreatdaytoplayoutside.
60.TheyoungestPatrickBoyismentionedtoshowthat_____.
A.thewriterwasnotaloneintreasuringherfondmemories
B.hisexperienceinPOWcampthrewashadowoverhislife
C.childhoodfriendshipmeanssomuchtothewriter
D.peoplelikehimreallychangedalotafterthewar
第二节：下面文章中有5处（第61–65题）需要添加小标题。请从以下选项（A、B、C、D、E和F）中选出符合各段意思的小标题，并在答题纸上将相应选项的标号涂黑。选项中有一项是多余选项。
A.Leadership
B.ConflictSolving
C.OpenCommunication
D.RespecttoAllTeamMembers
E.MeasuringProgressagainstGoals
F.CommonGoalswithChallengingTarget
TeamBuildingMeansMorethanThrowingaFewPeopleTogether
揟eamworking?isfoundeverywherewithinjustabouteveryorganization.Youcan抰getawayfrom搕eams?thataresupposedtobeabletocreatesomethingthatisgreaterthanthesumofitsparts.Orsothetheorygoes.
Therearefivemeasuresthatneedtobetakenbeforeyoucangetthemostoutofateam:
61._________
Theremustbeaclearreasonfortheteamtoexist.Andallthemembersshouldrealizedthevalueandsignificanceofwhattheyaregoingtodo.Whattheyarehopingtoachieveshouldbesomethingachievablebutatthesametimetoughandinspiringenoughtoattractthemembersandkeeptheirmotivationalive.Whatismore,theyshouldalsopreparedforthepossibledifficultiestheymaycomeacrossintheprocess.
62._________
Teammembersmustbeabletoexpresstheiropinionsfreelywithoutfearofbeingcriticeed,andtheymusthavethefeelingthattheirsuggestionswillbetakenseriously.Thisisanimportantpointbecausetheteammayneedtoresolvesomecomplexorthornyissues.Forexample,itmaydisussasensitivetopic.Shouldtheykeeptheirconclusionwithintheteamorshareitwithotheremplove??.Thisisanissueinitselfthatallthemembersshouldagreeonfrankdiscussionisrequred.
58.Whatdidthewriterthinkafterthekite-flying?
A.Theboysmusthavehadmorefunthanthegirls.
B.Theyshouldhavefinishedtheirworkbeforeplaying
C.Herparentsshouldspendmoretimewiththem
D.Alltheothersmusthaveforgottenthatday
59.Whydidthewriterfinallyagreetotakeherlittlegirlforanouting?
A.Shesuddenlyrememberedherdutyasamother.
B.Shewasremindedofthedaytheyflewkites.
C.Shehadfinishedherworkinthekitchen
D.Shethoughtitwasagreatdaytoplayoutside
60.TheyoungestPatrickBoyismentionedtoshowthat_____
A.thewriterwasnotaloneintreasuringherfondmemories.
B.hisexperienceinPOWcampthrewashadowoverhislife
C.childhoodfriendshipmeanssomuchtothewriter
D.peoplelikehimreallychangedalotafterthewar
第二节：下面文章中有5处（第61–65题）需要添加小标题。请从以下选项（A、B、C、D、E和F）中选出符合各段意思的小标题，并在答题纸上将相应选项的标号涂黑。选项中有一项是多余选项。
A.Leadership
B.ConflictSolving
C.OpenCommunication
D.RespecttoAllTeamMembers
E.MeasuringProgressagainstGoals
F.CommonGoalswithChallengingTarget
TeamBuildingMeansMorethanThrowingaFewPeopleTogether
“Teamworking”isfoundeverywherewithinjustabouteveryorganization.youcan’tgetawayfrom“teams”thataresupposedtobeabletocreatesomethingthatisgreaterthanthesumofits
parts.Orsothetheorygoes.
Therearefivemeasuresthatneedtobetakenbeforeyoucangetthemostoutofateam:
61_________
Theremustbeaclearreasonfortheteamtoexist.Andallthemembersshouldrealizedthevalueandsignificanceofwhattheyaregoingtodo.Whattheyarehopingtoachieveshouldbesomethingachievablebutatthesametimetoughandinspiringenoughtoattractthemembersandkeeptheirmotivationalive.Whatismore,theyshouldalsobewellpreparedforthepossibledifficultiestheymaycomeacrossintheprocess.
62._________
Teammembersmustbeabletoexpresstheiropinionsfreelywithoutfearofbeingcriticizedandtheymusthavethefeelingthattheirsuggestionswillbetakenseriously.Thisisanimportantpointbecausetheteammayneedtoresolvesomecomplexorthornyissues.Forexample,itmaydiscussasensitivetopic.Shouldtheykeeptheirconclusionwithintheteamorshareitwithotheremployees.Thisisanissueinitselfthatallthemembersshouldagreeonfrankdiscussionisrequired.
63._____________
Itiseasytothinkthatajuniorteammembermayhavelesstocontributethanmoreexperiencedones.Thisisnotonlydemoralizingordiscouraging,italsomakesnosense---peoplethathavenothingtocontributeshouldnothavebeenselectedfortheteaminthefirstplace.Sincetheyhavebecomemembersofyourteam,youneedtomakesurethateachofthemhasanopportunitytoaddhisorherthoughtstodiscussions.
64.____________
Disagreementsarenaturaland,infactdebateanddiscussionshouldbeencouraged.Ateammadeuponlyof"yesmen"canmakedisastrousdecisionsthatfewpeoplehonestlyagreedwithinthefirstplace.Consequently,thereshouldberulesonhowlengthydisagreementsshouldbehandled.Forexample,teammeetingsmaynotbethemostappropriateplaceforadiscussionthatinvolvesonlytwopeople,so"under-the-table"methodmaybeeffective.
65.___________
Mosthigh-performingteamsarewellorganized.Agoodorganizershouldbeabletoplaytoindividuals''strengthsandhelpthemovercometheirweaknesses.Itshouldbesomeonewhocanactasapromoterandaconstantreminderofwhattheteamneedstoachieve.Hemust,aboveall,beskilledinsharingresponsibilityandsettingtaskstootherscoachingthemtoachievetasks,andprovidingconstructivefeedbackonhowthetaskswent.
Teambuildingisn''tassimpleasjustthrowingafewpeopletogether.Itrequires,muchmore,butmotivatingpeopleismostessential.Successfulteamworkingisnotmarkedbyhowmuchprogresstheteammakestowarditsgoals,butbyhowconfidentlyeachofitsmemberscompleteshisorherassignedtaskswithasenseofachievementandpride.
绝密★考试结束前
2011年普通高等学校招生全国统一考试
英语
非选择题部分（共40分）
注意事项：
用黑色字迹的签字笔或钢笔将答案写在答题纸上，不能答在试题卷上。
第三部分：写作（共两节，满分40分）
第一节：短文改错（共10题；每小题1分，满分10分）
下面短文中有10处语言错误。请再有错误的地方增加，删除或修改某个单词。
增加：在缺词处加一个漏字符号（∧），并在其下面写上该加的词。
删除：把多余的词用斜线（\）划掉。
修改：在错的词下划一横线，并在该词下面写上修改后的词。
注意：1.每处错误及修改均仅限一词；
2.只允许修改10处，多者（从第11处起）不计分。
例如：
Itwasverynicetogetyourinvitationtospend∧weekendwithyou.Luckily
the
Iwascompletelytreethen,soI''llsay”yes".I''llarriveinBristolataround8:00p.m.
am
inFridayevening.
on
Iwasplayingatmycousinhouse.Sincehisfamilywasrichthanmine,hehadmoretoys
thanIdid.TherewasoneonparticularI''dalwayswanted.Iputintomypocketwhenhe
wasn''tlooking.Iguessed,evenatthatage,Iwouldneverbeabletoenjoytoplayingwith
thetoyorfacedmycousinagain;Iwouldalwaysknow,I''ddonesomethingwrong.Late
on,myauntdrovemehome.Whenshedroppedmeoff,Ipulledoutthetoyslowandgave
Itback.Sheknowswhathadhappened,butshethankedmeandevermentioneditagain.
Z英语试题第11页（共12页）
第二节：书面表达（满分30分）
假设你是高中生李越，有感于校园中存在的随意涂写（toscribble)和乱丢垃圾（tolitter)的行为，请用英语给校长写一封100-120个词的信。信中应包括以下内容：
1.说明写信目的；
2.对这些行为进行批评；
3.提出建议。
注意：信的抬头、落款及信得第一句已给出（不计词数）。
June8,2011
DearMr.Headmaster,
IamLiYue,astudentfromClass1,SeniorII.__________________
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Yoursfaithfully
LiYue
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