Customer ServiceWelcome
Utah Transit Authority provides Customer Service assistance in languages other than English. If you, or someone you know would like assistance, please call 801-743-3882.
The following languages may be available during business hours:
- Spanish
- French
- Tongan
- Vietnamese
- Chinese
A Note Regarding Personal Information UTA protects your personally identifiable information received at the time you submit a comment to UTA’s Customer Service Department either electronically or telephonically. Any such comments received will be used for internal UTA purposes only. Incoming Customer Service comments are subject to the provisions of the Governmental Records Access and Management Act. As such, UTA will release any personally identifiable information only as required by law.
Office Locations
Downtown Salt Lake City Main Office 669 W 200 S Salt Lake City, Utah 84101 (801) 262-5626 *Corporate Office
Downtown Salt Lake City Customer Service Lost & Found 600 West 250 South Salt Lake City, Utah 84101 (801) 287-4664 *Customer Service Location *Lost & Found (walk-in hours: Monday - Friday: 7:00am - 6:00pm) (phone hours: Monday - Friday: 8:30am - 5:00pm)
Meadowbrook Office 3600 S 700 W Salt Lake City, Utah 84119 (801) 262-5626 *Customer Service Location (hours: Monday - Friday: 8:30am - 5:00pm)
Timpanogos Transit Center 1145 S 750 E Orem, Utah 84097 (801) 227-8923 *Corporate Office *Customer Service Location *Lost & Found (hours: Monday - Friday: 7:00am - 6:00pm)
Ogden Transit Center 2393 Wall Ave. Ogden, Utah (801) 626-1207 *Corporate Office *Customer Service Location *Lost & Found (hours: Monday - Friday: 7:00am - 6:00pm)
Phone Numbers
Customer Service / General Inquiries: Salt Lake Area: (801) RIDE-UTA (743-3882) In State Toll Free: 1-888- RIDE-UTA (743-3882) Outside of Utah: 801-RIDE-UTA (743-3882) Hours: Monday - Friday - 6 A.M. - 7 P.M. Saturday 8:30 A.M. - 5 P.M. Closed Sunday.
Guaranteed Ride Home: (ECO Pass Holders Only) Bus-Home (801) 287-4663
Transit Public Safety: (801) 287-EYES (3937)
Paratransit: (801) 287-7433 For cancellations call: (801) 287-7433
Rideshare: Salt Lake Area: (801) RIDE-UTA (743-3882) In State Toll Free: 1-888- RIDE-UTA (743-3882) Outside of Utah: 801-RIDE-UTA (743-3882)
Lost and Found: Salt Lake - (801) 287-4664 7:00 A.M. - 6 P.M. Ogden - (801) 626-1207 7 A.M. - 6 P.M Utah County - (801) 227-8923 7 A.M. - 6 P.M.
TDD: Relay Service 711 (see note below)
Corporate Offices: Main Office (Salt Lake City): (801) 262-5626 Timpanogos Transit Center: (801) 227-8923 Ogden Transit Center: (801) 626-1207
Customer Support: Salt Lake- (801) 287-2667 Ogden- (801) 626-1207; 1-877-882-0200 Orem/Provo- 1-877-882-0200 Spanish (Bus Info): (801) 287-4660
Please note: UTA's dedicated TDD number (287-4657) has been discontinued. If you are deaf or hearing impaired and use either a teletypewriter (TTY) or computer equipment with TTY capability to place your telephone calls, dial 711 (Relay Utah) then give the Relay operator the number for UTA: 743-3882. Calls are also accepted using the video relay services, if you have equipment available.
Hours of Operation
Buses
- On weekdays, most buses run from approximately 6:00 A.M. until 7:00 P.M. Many buses continue to run from 7:00 P.M. to midnight.
- Saturday service runs from approximately 7:00 A.M. until 7:00 P.M. Many buses continue to run from 7:00 P.M. to midnight.
- Sunday service has limited regular routes and most run from approximately 9:00 A.M. until 6:00 P.M.
- Ski service only runs during ski season and runs Sunday through Saturday.
- For specific route and schedule information, click here.
TRAX
- TRAX schedules vary depending upon each route as well as the day of the week. For specific route information visit the rail schedules section of the site, here.
FrontRunner
- On weekdays, FrontRunner operates from approximately 3:30 A.M. until 12:00 A.M. Please click here for specific times.
- On Saturdays, FrontRunner operates from approximately 7:00 A.M. until 12:00 A.M. Please click here for specific times.
- There is no FrontRunner service on Sunday.
UTA's office hours Meadowbrook Office 3600 South 700 West, Salt Lake 8:30 A.M. - 5 P.M. Monday - Friday
Downtown Salt Lake City Main Office 200 South 669 West, Salt Lake 8 A.M. - 5 P.M. Monday - Friday
Downtown Salt Lake City Customer Service Lost & Found 600 West 250 South SLC, Ut 84101 7:00AM - 6:00 PM Monday - Friday
Timpanogos Transit Center 1145 South 750 East, Orem 7 A.M. - 6 P.M. Monday - Friday
Ogden Transit Center 2393 Wall Ave, Ogden 7 A.M. - 6 P.M. Monday - Friday
Feedback
Please click here to submit a comment
Espanol
La Autoridad de transito de Utah provee servicio de cliente en idiomas mas que el Ingles. Si se necesita ayuda, por favor de llamar 1-888-RIDE-UTA. Se ofrece el horario siguiente come guia. El horario puede variar dependiendo de vacaciones, enfermedad, o cambios adminstrativos.
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