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由于我也不知道你是不是酒店的收银前台,先给两个情景对话吧,一般来说住酒店有两种情况,一是有预定酒店的,一个是没有预定的, R是reception desk (饭店、旅馆的)接待处；服务台； 前台 G是guest客人 对话一：客人到酒店入住,前台接待询问他是否有预订,客人回答有预定,酒店于是安排其填写登记表,并且入住.请看下面的酒店英语情景对话. R:Good afternoon.Welcome to the XX Hotel.May I help you,sir? 下午好.欢迎来到XX饭店.先生需要我帮忙吗? G:Yes.I'd like to check in,please. 是的,我想登记入住. R:Certainly,sir.May I have your name,please? 好的,先生请告诉我你的姓名? G:Yes,it's Charlie White. 查理怀特 R:Do you have a reservation with us,sir? 先生,有向我们预订吗? G:Yes,for tonight. 是的,今晚 R:Just a moment,please.I'll check our reservation record...Thank you for waiting,sir.Your reservation is for a single room for three nights.Could you fill in the registration form,please? 请等一下.我查一下我们的预定记录.让您久等了.先生,你预定的是一个单人间,住3晚.请您填写登记表,好吗? G:Sure. 好的 R:May I confirm your departure date? 我想确认你的离开日期 G:Yes,I should be leaving on the 8th. 恩,我应该在8号离开 R:How would you like to make payment? 请问你想怎么付款? G:By Visa Card. 卡 R:May I take a print of the card,please?Thank you,sir.Your room is 888 on the 8th Floor.Just a moment please.A bellman will show you to your room.I hope you will enjoy your stay here. 我能刷卡了吗?你的房间在8楼888号.请稍等片刻.阿贝尔的人会告诉你你的房间,希望你能在这里过得愉快. 对话二：没有预定就到酒店入住的客人,酒店会询问来宾是否有预订过酒店.请看下面的酒店英语口语对话. R:Good afternoon,Sir and Madam.May I help you? 下午好,先生夫人,需要我帮忙吗? G:Good afternoon,I'm Jack Wilson.My wife and I have just arrived.We'd like to have a room at your hotel for tonight. 下午好,我是杰克威尔逊.我和我的妻子刚刚抵达我们需要今晚在旅店住一晚 R:Welcome to our hotel.Have you made any reservations? 欢迎来到我们旅馆,你有预约吗? G:I'm afraid not.Could you arrange a twin-bed room with a bath for us? 恐怕没有.你能安排一个可以洗澡的双人床房间吗? R:Wait a moment,please...Oh,Room 1111 is available,which commands a good view of Huangpu River. 请等一下.哦,可以用1111室,它临黄浦江的景色 . G:Great,l'll take it.How much do you charge? 太好了,我定了,多少钱? R:RMB 720 Yuan 720元 G:OK 好的 R:Please show me your passports and fill in this registration form. 请让我看看你的护照,并填写登记表. G:I'll take care of it. 我会搞定的. R:Thank you.Would you please pay RMB 1500 Yuan as deposit? 需要付1500元. G:Here you are 给你 R:Thanks.This is the receipt,key and the room card to Room 1111.The bellman will show you up with your baggage.I hope you'll enjoy your stay with us. 这是收据,这是1111房间的钥匙和房卡.侍者将带您和您的行李去你的房间.我希望您能在这里过得愉快. G:That's very kind of you. |
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