Importance
Skills
 
Speaking - Talking to others to convey information effectively.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Persuasion - Persuading others to change their minds or behavior.
Negotiation - Bringing others together and trying to reconcile differences.
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
Time Management - Managing one's own time and the time of others.
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Coordination - Adjusting actions in relation to others' actions.
Instructing - Teaching others how to do something.
Service Orientation - Actively looking for ways to help people.
Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
Operations Analysis - Analyzing needs and product requirements to create a design.
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