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题目来源 智慧树知到答案题库 第一章测试 1、What is the meaning of “human resource“？ A、人口资源 B、人力资源 C、人类资源 D、劳动资源 2、Which of the following options is not essential on a resume? A、Contact information B、Skills C、Work experience D、Disadvantage 3、Which of the following phrases can be better explained " Submit"? A、Go through B、Look for C、Decide into D、Hand over 4、Why are resumes so important? A、A resume is a tool to win an interview. B、Resumes are commercials. C、Your resume is your personal AD. D、A resume can get an employer interested in a job. 5、Where does wang pei have part-time job experience in his resum A、Once taught in wuchang primary school. B、He once taught in wuhan city vocational college. C、He used to teach at wuchang university. D、Once taught in wuhan educational background in hubei province 6、What computer skills can we learn from wang jun's resume? A、Windows,MSoffice and excel B、prowerpoint and the internet C、Windows and msoffice D、only powerpoint. 7、Mike Liu Is a candidate for marketing specialist 8、You need to end your interview by saying thank you 9、Li Ming works as a marketing specialist in a market 10、You don't need to know anything about the company before the interview 第二章测试 1、What information do you don't need to know about the company before the interview? A、company prior to your interview B、training programs C、Employee benifits D、company 's history 2、What does Jack want to do after graduation? A、Salesman B、Teacher C、Engineer D、Police 3、How long does Jack have work experience? A、One month B、Two months C、Three months D、Four months 4、Which company will Jack go to apply for the job? A、ABCImport and export corporation B、Baidu Company C、Alibaba D、DQ Company 5、Which of the following options is not a way to find a job on the internet? A、search engine B、career sites C、key words D、Browser 6、Which of the following phrases has a similar meaning to " Submit"? A、Go through B、Look for C、Hand over D、Decide to 7、What is wrong with writing a resume? A、Read the job description and the job advertisement carefully. B、Feel free to fill in your contact information. C、List your salary requirements. D、Make sure your resume has a professional presentation. 8、What do resume employers focus on? A、Want to know what the applicant has to offer? B、Know all personal information about the applicant. C、Can the employer contact the applicant? D、Applicant's degree. 9、What interests does xu zhiqiang have from his resume? A、Photography, stamp exhibits B、Playing tennis, bowling and swimming. C、Football and swimming. D、Photography and football. 10、What is a resume? A、Name and telephone number of the individual. B、A brief introduction to your educational background. C、Introduction of work experience and ability. D、An introduction to personal living habits. 第三章测试 1、May I introduce ___________ to you? A、you B、I C、They D、myself 2、What do you do ? A、I am a manager B、I did nothing C、I’d like to go D、I’m doing homework 3、“It’s company’s treat” means_______ A、它是公司的对待 B、这就是公司的待遇 C、这公司待遇差 D、公司请客 4、Finance department is responsible for______ A、payments, bills and expenses B、making the product C、selling the product/service D、hiring new staffs 5、”Three engineers in A&D didn’t get their wages on time”. Which department should take the responsibility? A、IT (Information Technology) B、Customer Service C、Finance D、Human Resources 6、What does Entrepreneurial Structure mean in Chinese? A、矩阵式结构 B、职能制结构 C、创业型结构 D、部门制结构 7、Which department is responsible for taking care of customer needs? A、Marketing B、Customer Service C、Sales D、Administrative Department 8、What is the relationship between the Chief Executive Officer and the Board of Directors ? A、They work closely with each other B、They belong to different companies C、The Chief Executive officer gives orders to the Board of Directors. D、They give orders to each other. 9、“The marketing department looks after market research, product creation and advertising campaigns.” The Chinese meaning of this sentence is_________ A、市场部照料市场研究、产品创新以及打广告战争 B、市场部寻找市场调研、产品创造以及广告战役 C、市场部主管市场调研、产品创新及广告活动 D、市场部看顾市场调查、产品创新以及打广告战等活动 10、If you want to leave a good impression on your colleagues in company, which of the following actions is suitable? A、Take too long for lunch. B、Make personal phone calls during work C、Be the first one to leave D、Pay attention to introductions 第四章测试 1、A successful reception starts well if you can make conversation smoothly with visitors. 2、Which of the following is not the key element of a message A、time B、name of the caller C、telephone number D、place of your writing 3、As a receptionist,looking afrer visitors in your company is part of your job. 4、Which of the following is not the mian steps of receiving visitors at airport? A、writing a welcome card B、gettinging to the airport on time C、making a schedule for the visitor D、reserving a hotel for the visitors 5、offer to take a message when the caller is not available. 6、You can introduce the city to the visitor when first meeting visitor. 7、Keep the conversation short and to the point when making a phone call. 8、While taking message, we should write down all details. 9、If you are to receive a visitor at the airport , you shold read his schedul beforehand 10、If you are working the reception desk, how to ask the name of the visitor? A、Can I have your name,please? B、What is you name ? C、Your name is ? D、Is your name XXX? 第五章测试 1、Jane Bake wants to book 2 double rooms for 3nights. 2、Jane Bake wants to make a reservation a suite for three nights in the hotel. 3、John Smith's number is 18986208218. 4、How many nights is the man staying in the hotel?How many rooms has he booked? A、Three rooms for two nights B、Two rooms for three nights C、Three rooms for four nights D、Four rooms for three nights 5、How much does Jane Bake pay for three nights? A、288 B、648 C、864 D、576 6、What time does Mr.Jackson ask the waiter to wake him up? A、six o'clock tomorrow afternoon B、Six o'clock tomorrow morning C、Six o'clock this evening D、Six noon today 7、How is Mr.Gray going to go to shanghai? A、By train B、By subway C、By plane D、By car 8、How many nights does Betty Clinton want to reserve? A、Four nights B、Three nights C、Two nights D、one night 9、What needs to be packed for business trip? A、Business documents B、Laptop C、Name cards D、Address books 10、What will people have to do when they travel by air? A、Buy a ticket B、Check in at the hotel C、Go through security D、Watch an in-fight movie 第六章测试 1、An invitation letter is a kind of social letter,it is divided into formal invitation and informal invitation. 2、What attitude should we keep when we invite customers? A、Cold B、Polite C、Casual D、Self-centered 3、The premise of finding a target client customer is that the the customer is interested in the company. 4、Which of the following dining phrases does not fit the context ? A、Please look at the menu first B、Thank for your kind invitation. C、You go ahead. D、I hope we can meet again. 5、What kind of environment should l choose to eat with my clients? A、Peaceful environment. B、Beargarden C、The place that customers don't like. D、A place that makes you feel good. 6、If you want to invite a client for dinner,you should first underatand the customer's taste ,taste and dinner habits. 7、Which of the following expressions is correct when a customer comes to the company? A、Welcome to our company. B、I 'll show you to the reception room first. C、I 'll contant our boss,please wait a moment. D、If the boss is not available,politely make an appointment for anither time. 8、If two people don't want to pay the bill together mean “Let's take AA system” 9、When receiving customers at the airport ,if the customer has airsickness or other physics discomfort should be timely . 10、Always adhere to the concept of customer first. 第七章测试 1、I'd like to show you an ad that really _______________me. A、impress B、impressed C、impressing D、to impress 2、I am interested in your latest products. 3、This one we produced is characterized by its high quality, compact-sized, energy-saving and it’s also easy-to-operate. 4、It looks very nice.Well,can you tell me about this model? 5、The phone will be available in ______ of European and Asian countries for a price of 449euros. A、dozens B、dozen C、a dozen D、a 6、As our products have all the features you need and are 20% cheap than those made in Japan, I strongly recommend it to you. 7、Finally I should outline our recomendations as to how you can make this product a _________ in your territory. A、success B、succeed C、successful D、successing 8、It was ____________ this winter. A、launched B、launch C、launchs D、launching 9、To sum up, everything indicated that the market was ready for a high-tech product. 10、Compared with our other products, it is small in size are lighter in weight. 第八章测试 1、The basic steps to make an effective presentation A、Prepare, introduce, organization, delivery, end, exchange, conclusion and summary B、Prepare,Speech, organization, delivery, end, exchange, conclusion and summary 2、What'd the main reason for the decline in sales last quarter ? A、World financial crisis B、World financial crisis and no plans have been made to increase domestic sales 3、Traditional negotiation is easier to negotiate successfully. 4、What are the two basic motivation of learning ? A、study interest B、study need C、study attitude D、study belt 5、In teaching ,we can use from to show our understanding of material? A、Transformation B、Memory C、Interpretation D、Analysis 6、The interaction between learning and teaching is a systematic process, which contains elements ? A、Students B、Teachers C、Teaching content D、Teaching media 7、The concept of anxiety symptoms in middle school are? A、Selection B、Recognition C、Appreciation D、Get some action 8、Sales is risky，so i must not do it 9、As a Sales representative ，you must first konw the eight steps of makeing a gift 10、The most important of the eight steps is that they require verylittle skill 第九章测试 1、A successful meeting starts well before everyone is gathered in a conference room. 2、Which of the following is not the purpose of a meeting A、Decision making B、Problem solving C、Bargaining D、Sharing information 3、Agenda is a list of the subjects to be dealt with or talked about at a meeting. 4、Which of the following is not the mian steps of chairing a meeting? A、Drafting agenda B、Opening the meeting C、During the meeting D、Summarizing and closing a meeting 5、Minutes refers to the written record of what took place or was discussed during a meeting. 6、What are the Meeting Minutes used for? A、Convert meetings into action plans B、Provide a transparent decision-making process C、inform people who were not at the meeting. D、Prepare an outline 7、Keep the minutes short and to the point. 8、While taking minutes, we should write down all details. 9、If you are to take minute for a meeting, you shold read the agenda prepared beforehand 10、If you are the chairperson of the meeting, how should you ask suggestions for the issue discussed? "I’d like to get some ideas from you all." 第十章测试 1、Why did Machael refuse Johnson to attend the negotiation? A、because of his mother's birthday B、Because of his girlfriend's birthday 2、How to develop interpersonal relationship? A、Giving Praise B、Communicating effectively C、not complain D、Making Apology 3、There are only four interpersonal skills. 4、“You never know what you can do till you try!”it means " Don't Complain." 5、Michael's idea of the status of family and work is family coms first and job second. 6、How to develop interpersonal skills? A、pay attention to others B、communicate dearly C、Don't complain D、offering and asking for help 7、The economy is getting better ,but good jobs still aren't exactly growing on trees 8、What's your carre problem? A、working overtime B、tight schedule C、keep your nose to the grindstone D、low pay 9、Why does women feel tired of her job? A、because her boss asks her to do more than she can B、because she wants to go back to school to study 10、you can quit at the walls when you are not satisfied with your work 题目来源 智慧树知到答案题库 |
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