公司简介：由托马斯·巴宝莉（Thomas Burberry）于1856年创立，巴宝莉（Burberry）是一家具有明显英国风范的全球奢侈品牌。我们是一家全球性企业，在EMEIA，亚太地区和美洲拥有广泛的自有和特许商店网络。我们是数字先驱，创新技术为我们业务的各个方面奠定了基础，从产品设计到分销和营销。- 拥抱Burberry体验并遵循培训准则和标准以反映Burberry的奢侈品牌标准和形象
- 在展示Burberry行为的同时始终满足个人销售目标
- 提供出色的客户服务技能，出色的销售技能以及展现成功的动力
- 遵守所有培养要求和活动，例如；礼貌和关系电子邮件，邀请客户回店，重新激活，获取合规性
- 遵循公司的政策，程序并使用视觉技术按照Burberry准则维护视觉标准
- 每天开始轮班：准备好要销售地板时，请确保为客户准备地板
- 轮班结束/每天：确保补充销售地板并为第二天做好准备
- Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image
- Consistently meet individual sales goals while exhibiting the Burberry Behaviours
- Provide excellent customer service skills, great selling skills and exhibit motivation to succeed
- Demonstrate superior interpersonal and communication talent
- Build customer loyalty through active client development and follow-through
- Maintain an up-to-date and detailed client book
- Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance
- Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines
- Maintain selling floor by ensuring the following:
- Understand and execute monthly floorsets
- Placing and/or hanging back items as you work
- Replenishing merchandise after selling
- Folding and placing merchandise on the correct hanger, tissue paper, etc.
- Place tickets inside the item and not visible to the customer.
- Floor Presence & Maintenance
- Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers
- End of shift/day: Ensure selling floor is replenished and ready for the next day
- Be active and busy on the floor at all day
- Ensure to place and/or hang back items as you work and replenish merchandise after selling
- Ensure clean up and maintenance of fitting rooms
- Back of The House Support
- Assist in the mark down process
- Assist in the bi-annual inventory process
- Participation and achievement of pre-sale goals
- Participate in store contests
- Assist in stock room maintenance and keep it organized
- Responsible for stock pulled; all stock must be put away in orderly fashion
- 需要出色的人际交往能力，以确保与所有管理层和员工进行清晰有效的沟通。
- Willing to work in and promote a team oriented environment.
- Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.
- Consistently show a positive attitude & take responsibility for own actions.
- Must be results driven and flexible to change
- Relevant interest in Fashion / Design.
- Advanced knowledge of POS and store systems.
- A minimum of 1 year on sales, preferably in a luxury retail environment.
- Proven experience in driving sales and meeting sales targets.
- Excellent customer service level.
- Strong clienteling background.
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