懂得礼仪和礼貌是美德

庆祝我447 2021-05-06

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礼仪与礼貌所代表的是一个人的道德修养问题，中华民族自古以来就以礼仪之邦著称，所以作为一个后人，我们应该学习该有的礼仪，应该懂得一些待人的礼貌这样有利于与社会人士交往，没有人喜欢一个不懂得礼节的人，也没有人不喜欢一个懂得礼仪礼貌的人。

在我国自古代5000多年的传统文化就注重礼仪，在当今社会，礼仪就是律己、敬人的一种行为规范，是表现对他人尊重和理解的过程和手段。

礼仪是指人们在社会交往中由于受历史传统、风俗习惯、宗教信仰、时代潮流等因素而形成，既为人们所认同，又为人们所遵守，是以建立和谐关系为目的的各种符合交往要求的行为准则和规范的总和。

礼貌定义：是指人与人之间和谐相处的意念和行为，是言谈举止对别人尊重与友好的体现。

1、遵守社会公德

公德是指一个社会的公民为了维护整个社会生活的正常秩序而共同遵循的最起码的公共生活准则，公德的内容包括：爱护公物、遵守公共秩序，尊重妇女、关心老人，救死扶伤等。

2、遵时守信

遵时就是遵守规定或约定的时间。

守信就是要讲信用，不可言而无信。

3、真诚友善

所谓人际交往时的真诚，是指交往时必须做到诚心待人，心口如一。

4、理解宽容

理解，就是懂得别人的思想感情，理解别人的观点立场和态度，宽容就是宽容大量，能容人，能原谅别人的过失。

5、热情有度

热情是指对人要有热烈的感情，使人感到温暖。有度是指对人热情要有一定尺度，既不可显得过于热情，也不能缺乏热情。

6、互尊互帮

互尊就是人与人之间要互相尊重，互帮就是人与人之间要互相帮助。

7、仪表端庄（指对对方的服务态度）

讲究卫生（指要有一定的职业道德，注意个人卫生）

8、女士优先

即要遵循凡事“先女后男”的原则。

不问及女士、小姐的个人私事，指年龄、胖瘦、收入等。

基本礼貌

1、微笑，与客人保持眼光接触；

2、主动向客人问好；

3、尽量称呼客人的姓氏；

4、主动让路、让位给客人，请客人先行；

5、三人以上对话，须用相互都能听懂的语言；

6、不可询问客人私人问题（如年龄、收入、婚姻）

7、复述客人要求；

8、不能满足或不明白客人时必须立即道歉, 同时给客人一个解决的建议可主动协助联系解决；绝对不可以将客人当成皮球！

9、在工作岗位时－精神饱满，不可聊天，吃东西；随时留意客人是否需要服务；

10、走路时－切勿太慢/太快/奔跑或摆动太大而引起客人注意；

11、和客人应对时－站在客人面前约一手臂距离，注意力集中，耐心聆听，不可作忙碌状；不可在客人背后突然说话：如遇另一客人有事，应点头微笑示意，不可视而不见，让客人知道你尽快为他服务。

培养礼貌修养

①自觉学习礼貌礼节方面的知识

②广泛涉猎科学文化知识、用丰富的知识充实自己

③努力进行自我性情陶治，纠正自己不文明不讲礼貌的不良习气。

④积极参加社会活动在实践中养成礼貌待人的习惯

交际中常用的一些礼仪用语

1、初次见面：久仰

2、好久未见：久违

3、问年龄：高寿（对老人）、贵庚（一般人）

4、问姓名：贵姓、宝号

5、赞美别人主意：高见

6、请求原谅：包函

7、请出主意：赐教

8、请求批示：请教

9、请人让路：借光

10、请人帮助：费心劳驾

11、要先离去：失陪

12、让人勿送：留步

13、送客回家：请慢走

14、请客人来：光临

15、表示等候：恭候

Understanding Etiquette and Manners

Have you ever wondered about the true meaning of etiquette? Do you instantly think of the manners you'll learn in charm school when someone mentions the word?

When many people think about etiquette, the first thing that pops into their minds is knowing which fork to use at a formal dinner or how to shake hands with someone. While those are important things to know, it doesn't get to the foundation of what etiquette really is.

Basic Definition

The word "etiquette" comes from the French word "estique," meaning to attach or stick. The noun "etiquette" describes the requirements of behaviors according to the conventions of society. It includes the proper conduct that is established by a community for various occasions, including ceremonies, court, formal events and everyday life. Although people have become more casual in recent years, etiquette is not outdated.

The short definition at Merriam-Webster.com is "the rules indicating the proper and polite way to behave." The full definition is "the conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life."

Essence of Etiquette

Most of the etiquette experts agree that proper etiquette begins by showing respect for others, being honest and trustworthy, putting others at ease, and showing kindness and courtesy to others. Only after that should you focus on the details of specific situations. As Emily Post writes, "Nothing is less important than which fork you use. Etiquette is the science of living. It embraces everything. It is ethics. It is honor."

Code of Conduct and Behavior

Etiquette includes having a strong moral code of conduct. The basics include allowing personal space, following the Golden Rule (treat others as you wish to be treated), obeying the 10 Commandments, and respect for elders. All of your actions affect others. For role models, pay attention to celebrities who are gracious and courteous. If a famous person exhibits bad manners, use it as an opportunity to reflect on what the person should have done and discuss it with your children.

Teaching Etiquette and Manners to Children

Good manners and etiquette need to be passed down to the next generation. How can anyone show what they don't know? Children need to be taught good manners, praised when they follow the rules and corrected when they don't. It is a parent's responsibility, but other adults in the children's lives need to cooperate and assist when possible.

Here are some tips on teaching children proper etiquette:

Follow age-appropriate guidelines while teaching children manners.
Know how to teach children proper etiquette.
Teach children proper table manners.
Make etiquette lessons fun and engaging.
Print a manners cheat sheet to help the children remember.

Adult Manners

Children aren't the only ones who need manners lessons. All you have to do is take a look around when you're out in the public to see adults who should know better than to behave the way they do. Chances are, they were taught as children, but unless they've been practicing, they've forgotten the basics of good manners.

Here are some guidelines to refresh what you know or should know about etiquette:

Follow these guidelines for communicating with others:

Things to Consider

Etiquette includes a wide range of behaviors, including kindness, consideration, elegance, style, and decorum. Here are some quick tips to help you with the social graces:

Ask yourself if the behavior is kind or generous before engaging in the act.
Make sure you are putting others first without putting yourself down.
Practice good etiquette so that it comes naturally and from the heart.
Since etiquette varies from one society to another and periodically changes, continue to learn the new rules and follow them.
Participate in online etiquette classes to practice what you've learned.
Good Manners Matter
Proper Etiquette Provides a Framework for Civilization
Most children are taught manners when they're younger. They learn how to say "please" and "thank you," share their toys, and wait in line. It needs to be consistent throughout life to truly see the benefits, but that can be a challenge when others don't follow the rules.
With all of the rudeness out there, people often wonder why it's even necessary to learn proper manners. After all, if you're the only polite person in the room, you might get taken advantage of. But that's not the case if you know when and how to stand your ground without creating drama.
Imagine how insane the world would be if no one had etiquette guidelines to follow. We'd be living among a huge mess of frustrated, selfish, angry people taking what they wanted without regard to others, grossing people out by chewing with their mouths open, toppling pedestal tables by leaning on their elbows during dinner, and the dreaded folks who cut in line. We'd likely see quite a few more fights. Contrary to what you see on TV and in some real-life situations, good manners are not out of style.
Social Etiquette
From the moment you wake up to when you go to bed, you need to practice proper social etiquette. This includes how to dress, manners while dining, and showing respect for friends.
Social manners tips:
- List of Social Etiquette Guidelines - Comprehensive list of social behavior tips.
- Be on Time - Respect other people's time and show up when you say you will.
- 8 Most Common Etiquette Mistakes - Don't do any of these things if you want respect from other people.
- Etiquette Tips for Women - Be a strong woman and act like a lady.
- Etiquette Tips for Men - Yes, real men can have good manners.
- Business Relationship Etiquette - Behave in an appropriate manner involving all business relationships.
- 10 Quick Etiquette Tips for Getting Ahead in Business - Impress others by following the guidelines for good manners at the office.
- Interview Etiquette - Get the job of your dreams by behaving properly during the interview. It's essential to show up on time, listen to the interviewer, answer questions, and ask some questions of your own.
- 7 Handshake Tips - One way to make a good first impression is to do a proper handshake.
- After a Job Loss - Remain professional at all times, even after you lose your job. It can make the difference between remaining unemployed or finding another position.
- Cell Phone Etiquette - Be respectful by following proper cell phone etiquette.
- Proper Way to Complain - You are much more likely to get results if you follow proper etiquette when making complaints.
- Avoid Gossip - Talking trash about people will backfire later, and you'll earn a reputation that will have people walking a wide berth around you.
- How to Deal with a Bad Neighbor - One bad neighbor can make your life miserable, but there are some things you can do that might improve the relationship.
Celebration Etiquette
When something wonderful happens in your life, go ahead and party hearty. But don't forget your manners. Whether you're celebrating a birthday, wedding, or promotion, there are etiquette guidelines to enhance the experience.
Celebrate with good manners:
- Birthday Party Guest - Your child will be invited to more parties if he or she knows how to behave.
- Children's Birthday Party Host - A party is always more fun with a gracious host.
- Wedding FAQs - Lists of tips for brides, grooms, wedding parties, and guests.
- RSVP Etiquette - Always respond to an invitation so the host can plan properly.
- 10 Ways to Not Get an Invitation - If you want to go to the best parties, don't do any of these things.
- Uninvited Guests - If possible, be gracious to those who show up uninvited.
Family Etiquette
The people you care most about - your family - deserve to be treated with respect as much as anyone else. Use good manners with them, and you are much more likely to have a happy home life. The bonus is that your children will see proper etiquette in action, and you won't have to lecture as long about minding their manners.
Family manners guidelines:
- Teach Your Children Manners - Give your children an advantage in life by letting them know what is expected of them.
- Teen Etiquette - Give teens a head start by staying consistent with expectations of good manners.
- Teach Children Good Sportsmanship - Talk to your kids about the importance of being a good sport.
- Get Along with Your Child's Teacher - You and the teacher should be on the same page with common goals and objectives for your kids.
Communications Etiquette
We all communicate almost everyday. Whether we talk to people in an office or send emails to people we never see, following proper etiquette during any type of communication is essential to a satisfying life.
Communication manners tips:
- How to Start a Conversation - Sometimes all you need is an opening to get a great conversation started.
- How to Answer Rude Questions - Not everyone knows proper etiquette, so you are likely to encounter rude people every now and then. Be ready with some quick answers to their inappropriate questions.
- 10 Email Communication Etiquette Tips - Take the time to follow these tips for the most effective use of email.
- How to Put Others at Ease - Learn to attract other people by being comfortable to be around.
- Social Media and Your Kids - Be careful what you post about your children in social media.
Public Manners
Don't forget to take your manners with you when you leave the house. As you are out and about on a routine day or while on vacation, you'll have a much more pleasant time if you follow common etiquette guidelines. You may even find that other people are much more willing to cooperate when you show respect through good manners.
Etiquette tips to follow while out and about:
- 8 Rules to Follow During Air Travel - Have the most pleasant flying experience possible.
- Show Respect for the Disabled - Lend a helping hand to those who need one.
- Shopping Mall Etiquette - Mind your manners, even while shopping.
- Grocery Store Etiquette - Use proper etiquette when shopping for food.
- Spectator Sports Etiquette - Cheer for your favorite team, but remember that good sportsmanship is essential from everyone, including fans.
- Public Transportation Etiquette - Make your ride more enjoyable by using your best manners.
- Neighborhood Etiquette - Be a good neighbor and mind your manners.
Overall Good Manners
Although you may slip up every once in a while - and you will - being in the habit of exhibiting good manners will benefit you in life. People will be drawn to you, your supervisor will notice, and you'll be a much happier person in the long run.