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Q&A Time—About the Past 关于过去 Q1 Why were you fired？ 你为什么被开除？ 这个问题较为尖锐，一般理解为被迫离开上一个单位。在回答这个问题时，要注意，首先不能把这个问题看成是一个承认错误的机会。也就是说，要表明“被开除错不在我”。但同时也要注意，不要指责以前的老板或是同事，这无疑会给面试官留下不好的印象，也会让面试官怀疑你所说的话的真实性。 Answer 1 The broad-based restructuring at my former company resulted in my position being eliminated. However，during my time there I was successful at my job as a department director. I worked very hard and got along well with my colleagues. Now I'm excited about having the opportunity to meet new challenges. 因为前公司大规模的组织重组，我的职位被取消了。但是在我任职期间，作为一个部门经理我很成功。我努力工作，与同事关系很好。现在我很期待有机会能迎接新挑战。 Answer 2 A new manager came in and cleaned house in order to bring in members of his old team. I outlasted several downsizings，but the last one included me. Sign of the times，I guess. It was the manager's right，but it cleared my head to envision better opportunities elsewhere. The opportunity we're discussing seems to be made for me，and I hope to eventually grow into a position of responsibility. 公司来了一个新的经理，为了把他以前的团队带进来，所以要裁员。我躲过子好几次裁员，但是没躲过最后一次。我猜，这也是一种时代的终结吧。新任经理有权力裁员，但是我也对未来的工作机会进行了展望。现在我们正在讨论的这个工作机会就像是为我量身定制的，我希望您能给我机会挑起这份责任。 Answer 3 Although circumstances caused me to leave my last job. I was very successful in school and got along well with both students and faculty. Perhaps I didn't fully understand my boss's expectations. I certainly don't know why he released me before I had a chance to prove myself. Being cut loose was a blessing in disguise，though. Now I have an opportunity to explore jobs that better suit my qualifications and interests. 虽然因为某些原因导致我离职，但是我读书时和老师同学相处得都还不错。也许是我没有充分理解老板的期待。我真的不知道为什么他在我还没有充分表现自己时就解雇了我。然而被解雇也不一定是坏事。现在我有机会寻找更符合我的专业和兴趣的工作。 Answer 4 My boss and I were unable to work effectively together. I have thought about this a great deal，and I can understand now what went wrong. I did not have a clear understanding of the task expectations. I should have asked for further clarification. I have learned from this，and I am positive about being able to make a valuable contribution to this organization. 我和我老板无法有效率地合作。关于这件事，我思考了很多，现在我终于明白到底是哪里出了错。我并没有很好地理解工作任务的期待。我应该要求更详细的解释。我从这件事中吸取教训，现在我很期待可以在这个组织做出有价值的贡献。 Answer 5 Certain personal problems，which I now have solved，unfortunately upset my work life. But that job was a learning experience，and I think I'm wiser now. These problems no longer exist，and I'm up and running strong to exceed expectations in my new job. I’d like the chance to prove that to you. 因为一些个人原因我被解雇了，但是这些问题我都已经解决了，虽然是赔上了我的工作。我的上一份工作是一份经验教训，我觉得我现在更加睿智了。现在问题不复存在，我已经准备好在新工作中超越期待，希望您能给我机会。 Answer 6 My competencies were 'not the right match for my previous employer's needs，but it looks like they'd be a good fit in your organization. I have discovered so much about myself and developed a number of skills dealing with all the challenges I faced. IN addition to marketing and advertising. I believe skills in promotion will be valued here. 我的能力并不太符合上一任雇主的需求，但是貌似很适合贵公司。在过去面临的挑战中，我对自己有了更多的了解，也培养了不少技能。除了市场行销和广告业务，我相信这里需要宣传促销这一技能。 Q 2 Why did you leave your last job？ 你为什么离职呢？ 这个问题与上一个问题相似，但语气缓和许多，可以理解为离职是应聘者自己的主动行为。因此在回答上相对容易一些，但也有一定的技巧。离职的原因不能给面试官留下你在他的公司也不会长久工作的印象。一般来说，有寻求发展机会、渴望挑战、工作地点不满意等原因，具体回答技巧如下。 Answer 1 I was desperate for work and took the wrong job without looking around the corner. I won't make that mistake again. I'd prefer an environment that is congenial，structured and team-oriented. Where my best talents can shine and I can make a substantial contribution. 我之前太急于找工作了，所以没了解具体情况就接手了并不适合我的工作。我不会再犯同样的错了。我更喜欢一个志趣相投、有组织的、重视团队合作的环境，在这样的环境中，我可发挥潜能，我能做出实际贡献。 Answer 2 There was a great deal of uncertainty about the security of my previous job. I am looking for a stable company where there is a long-term opportunity to grow and advance. 我的上一份工作充满了太多的不确定性。我希望能在一个稳定的公司，找到一份长期的工作，谋求发展与突破。 Answer 3 I have reached the ceiling in my particular job，and I am ready for more responsibility. I am interested in an opportunity to use the skills and abilities I have developed over the last couple of years in a new and challenging position； 我觉得我在之前的工作中它经达到顶峰，我已经准备好挑起更多责任。在一个全新的、具有挑战性的职位上，发挥我在过去几年中培养出来的技能，我非常感兴趣。 Answer 4 After a number of years in my last position，I believed that I had reached the ceiling. I need to make a career move. I am now looking for a new experience where I can contribute and grow in a bigger environment. 在旧职位多年后，我觉得我已经达到顶峰，我需要来一次职业转型。我正在寻找一种新的体验，能让我在更广阔的环境中发展并做出贡献。 Answer 5 In all honesty. I wasn't really looking to move jobs. But this looks like such a great opportunity to use my skills and experience. I have always admired this company. 说实话，我并没有考虑过换工作，但是这次的机会非常有利于发挥我的技能和经验。我一直很敬仰贵公司。 Answer6 I recently received my degree，and I want to utilize my educational background in my next position. 我最近刚获得了新学位，我希望能在下一份工作中利用我的教育背景。 Answer 7 I was spending hours each day commuting. I would prefer to be closer to home. 我每天上下班都要花费数小时，我希望离家近一点。 Answer 8 I am relocating to this area for family reasons and left my job to make this move. 我迁至此地是由于我的家庭原因，所以我辞去上一份工作。 Q 3 What didn't you like about your previous job？ 你对你上一份工作有什么不满意的地方？ 这个问题有如一个陷阱。事实上，HR是想看你对他们正在招人的这份工作会不会满意。如果这份工作的情况和你上一份工作类似，而你对上一份工作不满意的话，很有可能对这份工作也不会满意。因此，回答这个问题时，要特别留意，回答要有技巧。 Answer 1 There was a Lack of growth，opportunities，as the company was quite small. One of the reasons I am so interested in your company is that it is a much bigger organization with formal career planning structures in place. 公司规模太小，缺少成长空间。我对贵公司感兴趣的原因之一就是，贵公司是一个规模较大的公司，并且有职业规划体系。 Answer 2 There was very little opportunity for me to use my initiative. I regard this as one of my strengths. I found it frustrating that I was unable to get past the bureaucracy of such a big company to implement any improvements. That is why I am enthusiastic about working for a smaller company like this one，which I know will encourage employees to use their initiative. 过去（在那里）很少有机会能让我运用自己的自主能力。我将这种能力视为我的优势之一。我发现在大公司，我根本无法与官僚主义抗衡为公司做出贡献时，我很失望。这就是为什么我希望在一个像贵公司这样较小型的公司工作的原因，因为规模较小的公司都鼓励员工发挥他们的自主能力。 Answer 3 I've given this question some thought，and overall I've been very satisfied with my jobs. I've been able to work with some really interesting people. But I have to say that I did have a job where there was an inordinate amount of paperwork. Because working with people is my strength，the paperwork really bogged me down at times. 针对这个问题，我思考过很多次，整体来说，我很满意我之前的工作。我可以和一些很有趣的人一起工作，但是我必须要说，我工作中的文书工作实在是多得不合常理。与人打交道是我的特长，但是文书工作常常让我陷入僵局。 Answer 4 As a fresh face in the working world，the company offers a great opportunity for a good entry level position. However，after being there for so many years，I felt I was not able to reach my full potential because of the lack of challenges. I also didn't think there was room for advancement in the company. I did enjoy working there and appreciate the skills I developed while with the company. But I feel my skill set can be better utilized elsewhere，where my capabilities are more recognized and there is the opportunity for growth？ 作为一个职场新入公司提供一个很好的入门级工作机会。但是工作这么多年后，我发现我没法充分发挥我的潜能，因为缺少挑战。我也不认为在公司有上升空间。我喜欢在那里工作，我也很感激在那里学到的技能。但是我觉得我的技能在别处能得到更好的利用，同时我的能力也会受赏识，我也更有成长空间。 Q 4 What did you like about your previous job？ 你对先前工作的满意之处是什么？ 除了提问关于对先前工作的不满之处，面试官还可能问到你对其满意的地方。这时，你应找出先前工作的优点加以点评。一般来说，可以提及像是“有很好的发展空间”、“有很多学习的机会”或是“有和谐的工作环境”等，以表明自己是一个有进取心，以及喜欢和同事们和谐相处的人。当然，不要过于夸耀前一个工作，这只会让面试官认为你更换工作的意愿并不那么强烈。 Answer 1 I liked the professional attitude and the workplace environment that was provided for me. I enjoyed having to use my initiative. I implemented and improved a number of systems，including the order processing system. 我喜欢公司专业的工作态度和提供给我的工作环境。我很乐于运用自己的自主能力。我补充并改进了很多系统，包括订单处理系统。 Answer 2 I loved my boss，who recently retired. He was a terrific guy to work for，and I'll miss working for him. I enjoyed the people I worked with and felt I was very productive. It was a friendly and fun atmosphere，and I actually enjoyed going into work each morning. 我喜欢我的老板，他最近刚退休。他是个很值得为其工作的人，我很怀念为他工作的日子。我很喜欢与我一起共事的人，他们让我觉得自己很有效率。工作气氛很融治而且有趣，每天早晨去上班我都很开心。 Answer 3 I felt the leadership team was great. They knew all of their employees on a first-name basis and tried to make personal/connections. I also enjoyed the fact that the office tried to do community outreach with local organizations 我觉得领导团体很棒。他们知道每个员工的名字，并且尝试建立私人联系。他们也试着与当地的各种组织合作，组织社区服务活动。 Answer 4 I appreciated the close-knit interpersonal communications between managers and employees. The company believed in their employees and seemed to really think about my future growth and professional progress. The company constantly asked for feedback to improve job performance and to help achieve corporate goals. 我很满意管理人员和员工之间的紧密的人际交流。公司很相信员工，而且似乎真的考虑到我将来的成长和专业上的进步。公司会不断地征求反馈意见以提高工作品质并协助达到公司目标。 Q 5 What were your responsibilities？ 你工作的职责是什么？ 在问这个问题时，面试官真正关心的不是你以前工作是做什么的，而是由你以前的工作职责来判断你是否能胜任当下的职位。因此，回答这个问题时，要与眼前应聘职位的职责联系起来，找有关联的部分说，而不要说一些风马牛不相及的内容，即使那真的是你曾经工作的职责，也不是面试官所关心的部分。 Answer 1 My top three responsibilities were to account for all cash，checks and credit card receipts at the end of my shift and balance those with what our management information system calculated. I was responsible for auditing the cycle counts of all merchandise in my area，and I also trained newcomers to the company. 我最主要的三个工作职责是在换班时，说明现金、支票和信用卡收入，并且要与管理信息系统的计算结果相符合。我负责审计所有我区域内商品的周期盘点，我还负责培训公司的新人。 Answer 2 Working as a secretary，I make professional phone calls to clients and customers，answer the phone and transfer calls. Providing information about the business to clients and customers is also one of my responsibilities. I'm able to use the computer. copy machine and other office equipment. I also need to write letters and schedule meetings for my boss. 作为一名秘书，我打电话给客户和顾客、接听电话及转接电话。为客户和顾客提供业务信息也是我的职责之一。我会使用电脑、复印机等各种办公设备。我也需要为我的老板写信，以及安排会这 Answer 3 I am a public relations coordinator with five years of experience in this field.I am responsible for managing effectively the communications of our clients，including press releases，presentations and speeches.I also coordinate events，conduct market research.and create marketing or communication plans in both English and French.Being extroverted，a team player，and a leader at the same time have made me successful at what I do. 我在这一行做了五年公关。我负责有效率地管理与客户间的沟通，包括新闻发布、简报、演讲。我也用英语和法语协调事件、组织市场调查、制作营销或者交流方案。我很外向、善于团队合作，以及领导他人，所以作为一个公关我很成功。 Answer 4 As a sales manager，I'm responsible for directing our company's sales program. I usually assign sales territories，set goals and establish training programs for our sales representatives. I also advise our sales representatives on ways to improve their sales performance，achieve goals and obtain expected quotas. 作为一个业务经理，我的职责是管理我们公司的销售方案。我经常给我们的业务代表分配业务区域、设定销售目标及设立培训方案。我也会针对如何提高销售业绩、完成销售目标、达到期望值这些问题给我们的业务代表提出建议。 Q 6 How would you describe your boss？ 描述一下你的老板。 面试中常见的问题还有“描述一下你的老板”。这样的问题回答起来往往也很需要技巧。首先不能说过去的老板是“完美的老板”，这无疑会给面试官，也就是将来可能成为你老板的人留下不好的印象。其次，不要说对过去老板的不满之处。最后，不要有不实之言。 Answer 1 My manager had a good combination of professionalism and the personal touch. Having risen from an entry-level employee，he knew most of the problems that employees faced. He was a good leader and had strong communication skills. 我的上司工作专业，为人亲切。他是从底层员工做起的，所以他清楚地知道员工面临的问题。他是个很棒的领 导者，有着很出色的沟通能力。 Answer 2 I've learned a lot from my boss. He motivated me to come up with new ideas and always provided helpful feedback. He always set，changed, evaluated and monitored our work goals to improve our bottom line. 我的老板教会了我很多。他总是激励我多想一些新主意，并且总是给我很有帮助的回馈。他总是设定、修改、评价、并且监督我们的工作目标，以提高我们的目标。 Answer 3 My manager was very experienced. He had managed a number of large programs in the preceding 8 years. He liked his staff to be able to work independently，and I had to learn quickly to become independent while analyzing problems and finding solutions. 我的经理很有经验，过去八年间，他接手过很多大型项目。他希望他的员工可以独立工作，所以我必须在分析问题、找出解决问题的方案时，快速学习、变得独立。 Answer 4 My last boss was terrific. He was very creative and offered opportunities to improve my learning. He always made time to listen to employee concerns and was a strong leader. There was a high level of trust between us，and each of us knew what to expect from the other. 我的上一任老板很棒。他很有创造力，并且提供机会提高我的学习能力。他总是挤出时间倾听员工的担忧，是个强大的领导者。我们彼此信任度很高，并且也相互知晓对方的能力。 Q 7 When was the last time you were angry？What happened？ 你上一次生气是什么时候？发生了什么？ 生气意味着发泄，也就是一个人的情绪在某种程度上不受控制。面试官问这个问题主要是想看应聘者控制情绪的能力以及其不能控制自我情绪的点在何处。回答这个问题时，一般首先表明自己是一个很善于控制自我情绪的人，一般情况下不会生气或发火。其次，可以用“当我知道我能做到而没有做好的时候我会生气。等答案来回答这个问题进一步凸显自己的一些优点，例如负责、关心工作著。 Answer 1 I'm good at working on a team，but it can be frustrating when people did not cooperate. But never get angry with my team members. 我的团队合作能力很棒，但如果大家不配合的话，我会有些低落。但我从不会对我的队友生气。 Answer 2 Anger to me means loss of control. I do not lose control. When I get stressed，I step back，take a deep breath，thoughtfully think through the situation，and then begin to formulate a plan of action. 对于我来说，生气就是失去控制。我不会失去控制。当我感到有压力的时候，我就退一步，深呼吸，好好地思考当时的状况，然后开始计划下一步该怎么做。 Answer 3 I don't remember when the last time was. Anger is something I have learned to control over time. When I am about to get angry，I simply take a step back，take a deep breath，drink a bit of water，and I am fine thereafter. 我不记得上次生气是什么时候了。愤怒已经是一种我能掌控的情感。当我快要生气时，我会退后一步、深呼吸、喝点水，然后我就好了。 Answer 4 Our lives are not only determined by what happens to us，but by how we react to what happens. I think being angry is totally wrong. I don't want to be a loser，and I've learned how to control my anger. 我们的生活并不是由发生的事决定，而是由我们对事件的反应决定。我认为生气完全是不对的。我不想成为生活的输家，我已经学会如何控制愤怒。 Q 8 What is the most difficult situation you have faced in a workplace？ 你工作时遇到的最大的难题是什么？ 面试官提出这个问题主要是想看应聘者解决问题的能力。在面试前，先想好几个自己曾经在工作中遇到的难题，以及解决的方法。回答这个问题时，应展现自己能够随机应变，并有临危不乱处理问题的能力。一般来说，回答分为四个部分，一是对难题的描述，二是处理方法，三是这样处理的理由，四是处理的结果。 Answer 1 One of our team members left us because we couldn't reach an agreement on the task we were running. Even though it was difficult when she quit without notice，we still managed to rearrange the department workload to cover the position until a replacement was hired. Everyone was very busy then，but somehow it helped strengthen our abilities. 因为对正在进行的任务无法达成一致意见，我们的一位组员离开了我们。虽然她的突然离开给我们造成很大困难，但是我们仍然成功地重新分配了部门工作量，并且坚持到空缺被填补上。那时每个人都很忙，但是这反而锻炼了我们的能力。 Answer 2 Once，we were faced with a sudden order increase for our new product. It was for a new customer. I immediately sat down with the production supervisor，our materials manager，and the union steward. We were able to lay out a workable plan that maximized hourly labor costs，guaranteed materials were available and，with only a slight adjustment，met the production deadline. While it was challenging and involved long hours，the pay-off was a signed contract with a new customer. 有一次我们遇到了新产品突然增加订单，是一位新客户。我立刻与生产主任、材料经理、工会代表开会协商。我们制定出了一个可行方案，最大化每小时的劳动量，保证材料供应，而且仅仅用了一个微小的调整，我们就赶上了交货日期。这件事很具挑战性，投入了大量的时间，但是回报很丰厚，我们与新客户签订了合约。 Answer 3 When I was working on a software implementation team，we took over another company and had to transit many clients to a new product in a short amount of time. It took a lot of planning，time，hard work and effort，but we were able to complete the project in a timely manner. 当我在一个软件安装小组工作时，我们接管了另一家公司，所以必须要在短时间内将大量客户转移到新产品。我们做了很多计划、花了很多时间、投入很多精力，但最终我们及时完成了这个项目。 Answer 4 My department manager asked me to investigate a bottleneck in the production line. I did some research and suggested a redesign of the department layout so that the production units were in a more efficient sequence. It worked so well，increasing production by up to 20 percent, that my layout design has been adopted by all our branches. 我的部门经理让我去调查生产线的瓶颈问题。我做了一些研究，建议重新设计一下部门的格局安排，这样各个生产单位的排列顺序就会更有效率。结果很不错，提高了20%的生产率，并且我的格局布置已经被所有分公司采纳。 Q 9 What was your greatest achievement at your previous job？ 你在之前的工作中最大的成就是什么？ 当被问到这个问题的时候，应聘者应该从专业的角度去回答在上一个工作中对所在职位和单位所做出的贡献，而不是从个人的角度去回答。这是一个很好的展现专业技能和个人能力的机会，应好好利用。 Answer 1 One time，a new software development project was running behind. I took the initiative and interacted with the team members. We successfully started its development，solved the issues and delivered it on time. 有一次，一个开发软件的新项目有点耽搁。我积极主动地与团队成员沟通。我们成功地取得进展、解决了问题并且准时提交。 Answer 2 My greatest achievement would likely be when I was able to complete the entire years’ worth of tax calculations，including extra quality checks，a full month before deadline. It freed up time to get started on the next year's balances and saved the company roughly $50，000 in excess work. 我最大的成就是我完成了全年的税务计算，整整提前了一个月，还包括外加的品质查核。这使得下一年的预算时间变得宽松，为公司在多余工作上节省了将近5万美元。 Answer 3 We were on the verge of losing a client with whom we had been doing business for years. I discussed the problems with the customer. We changed our account handling procedures and were successful in keeping the business. 我们即将失去一位合作多年的老客户。我与客户仔细商谈了问题。我们改变了客户处理的程序，然后成功地保留住了这位客户。 Q 10 Give us examples of teamwork in the workplace. 谈谈你的团队工作经验。 公司里的工作往往需要以团队的形式进行，因此这个问题用来了解应聘者是否有较强的团队合作能力，以评定应聘者是否适合此份工作。一般来说，在回答这个问题时，要尽量全面。也就是说，可以不用只说乐观积极那方面，也可以说一些团队工作中失败的经验，以及你们为此付出的努力，以显示在团队合作中得到的成长。最重要的是，展现自己的团队合作能力。 Answer 1 As a project leader，I have had a variety of experiences dealing with project issues.Whenever I have faced a problem that requires a solution，I have collected data related to the issue，figured out the causes，and consulted with team members for solutions.When I have obtained neutral views of the issue，I have tried to resolve it in such a manner that I will continue keeping a keen eye on the solution and the betterment of the product. 作为一个项目领导者，我有很多处理项目问题的经验。每当遇到问题，需要谋求解决方案时，我都会搜集与问题相关的资料，找出原因所在，并与组员探讨解决方案。当对问题看法不确定时，我都会采取这种方式， 并时刻关注解决方案和产品的改善。 Answer 2 In my last position，I was part of a software implementation team. We all worked together to plan and manage the implementation schedule，to provide customer training and to ensure a smooth transition for our customers. Our team always completed our projects ahead of schedule，with very positive reviews from our clients. 我的上一份工作是在一个软件安装小组。我们一起组织计划安装的进程，提供客户培训，确保平稳的转换过程。我们小组总是提前完成任务，客户的回馈也很不错。 Answer 3 I was part of a team responsible for evaluating and selecting a new vendor for our office equipment and supplies. The inter-departmental team reviewed options，compared pricing and service, chose a vendor and implemented the transition to the new vendor. 我曾在一个团队中，团队的任务是评估和选择一个为我们提供办公用品的新卖家。我们这个跨部门的团队研究了各个选择，对比价格和服务，选择了新卖家，并成功地转换到新卖家。 Answer 4 Our team was responsible for achieving the highest productivity for the company with the given resources. Therefore，we had to ensure that all the provided resources were at their optimum performance. We would hold meetings from time to time to ensure that any issues that our team members faced were resolved without any losses to either the company or the product that was being currently worked on. 我们团队负责利用已有资源让公司达到最大的生产量。因此我们必须确保所有提供的资源都在最佳状态。我们不时开会确认团队成员遇到的问题都已经妥善解决，并且没有对公司或正在生产的产品造成损失。 Q 11 What have you done to develop your skills？ 你是如何提高自己的能力的？ 除了想了解应聘者所拥有的技能，面试官还会想探寻应聘者用来提高自己能力的途径，来判断应聘者是一个不断学习、不断进取的人，还是一个安于现状的人。回答这个问题时，可以考虑从在理论中学习和在工作实践中学习等方面入手。 Answer 1 I enrolled myself in a course in Visual Basic after work hours. The teacher of the course was very professional and experienced，and he really helped me a lot. 我在工作结束后去上一些有关Visual Basic的课程。授课老师很专业，也很有经验，我受益匪浅。 Answer 2 I believe that learning is a continual process. With that in mind，I engaged myself in reading and surfing the net to explore new and bright ideas and re-create them to help build a new system for myself. 我相信学习是个不间断的过程。所以我坚持读书、上网来发现新颖的想法，并改进这些想法成为我自己的思想。 Answer 3 I subscribed to job-related magazines for keeping me informed with newer studies in the subject. 我订阅一些和工作相关的杂志来让自己随时知道这个课题上的新研究。 Answer 4 I have always selected jobs that help me acquire new skills，to get an edge in software programming. 我选择的工作，总是可以帮助我获得新技能，在软件设计方面取得优势。 Q 12 Describe your communication skills. 描述一下你的沟通能力。 根据应聘职位的不同，有的需要很强的沟通能力，有的对沟通能力的要求并不是很高，但可以肯定的一点是，基本的沟通能力是必需的。遇到这个问题时，回想一下自己平日与同事、上司、客户的沟通方式，并展现自己优秀的一面。同时，可以将这个问题与“团队合作”相关问题联系起来，因为沟通能力需要被应用于团队合作之中，而团队合作也是很多工作所需要的。 Answer 1 I have had issues with peers，which is common in a professional workforce. However. I have always endeavored to solve the problems without any repercussions. I always believe that conversation is the best way to solve any issues，and I have always had dialogues with any peer who has had an issue with me. I consider his/her point of view and the project goals before I take the conversation ahead. 我曾与同事有过争论，在一个专业的工作团队中这很常见。我一直尽力不留后患的解决问题。我相信对话是解决问题的最好方式，所以我总是跟与我有争论的同事谈话。在对话前，我会事先考虑他/她的观点以及团队目标。 Answer 2 When there are disagreements among my team members，I usually don't pay attention to the issue for the first few days. I have faith in the professionalism of my team partners. However. if the problem is not solved over a period of time，I make sure that I speak to any and all team members who are involved in the issue，to try to iron out an amicable solution with dialogue between them. 当团队成员间有意见不一致时，通常一开始我并不会干涉。我相信团队成员的专业精神。但是，如果一段时间后问题还是没有解决，我会和每个相关的成员谈话，试着通过谈话找出妥善的解决方案。 Answer 3 I'm an extroverted person，so I always take the initiative to solve issues with my co-workers. I like to have an excellent professional relationship with my co-workers，which fits quite nicely with the company environment. People assist one another. We work as a team to solve problems and learn new skills to reach our team objectives. 我是个外向的人，所以我总是积极主动地解决与同事之间的问题。我喜欢和同事保持良好、专业的关系，这种关系与整个工作环境也很协调。大家互相支持，我们作为一个团队一起工作、解决问题、学习新技术来完成团队目标。 Answer 4 For any disagreement between team members，I am the mediator. I will set a behavioral code if necessary. I believe that I should be a cohesive force between all the team members. I first get a lowdown on the actual problem and try to work out a solution to the conflict. Most conflicts can be worked out，if the right amount of time is given. 有任何争端在团队中发生时，我都是调停者。如果必要，我会设定行为准则。我确信我应该成为团队成员间的粘合剂。我会先了解问题的实情，然后试着找出解决方案。如果有足够的时间，大多数的争端都能被解决。 Q 13 What do you think are the advantages and disadvantages of working in a team？ 你认为团队工作的优点和缺点是什么？ 无论哪一种工作，都会需要团队合作。因此，求职面试中，关于团队工作的问题也常常出现。面试官会以“你认为团队工作的优点和缺点是什么？”这样的方式来考察应聘者的团队工作能力和意向。 Answer 1 There are many advantages of teamwork. As the old saying goes，"Two heads are better than one." Of course，with more minds set on a specific goal，you have access to more ideas. Looking at things from the perspective of others can increase the likelihood of quality innovation. 团队合作有很多优点。有句老话叫做“三个臭皮匠胜过一个诸葛亮”。当然，越多的人专注于一个目标，就越能得到更多想法。从他人的角度看问题更容易提升产品品质的创新。 Answer 2 Teams create an environment of support and propel people toward implementation. A team environment can boost the confidence of individuals，allowing them to do their best-work. 团队能创造一个支持性的环境，并推动人们完成目标。团队的环境能激发个人的信心，让他们做到最好。 Answer 3 Good teams make the most of individual talents. Where one member may be weak，another might be strong，and working together they provide the perfect resource for an organization. Teams can create better communication and respectful relationships among employees. 好的团队能最大化利用一个人的才能。当一个成员实力较弱，另一个实力较强时，他们一起合作就会为组织提供完美的资源。团队可以使成员间建立更好的交流和互相尊重的关系。 Answer 4 For every advantage of working in a team，as there is the flip side. Just as "two heads are better than one"，as we've all heard，"too many chefs spoil the broth". Basically，there are just too many people，too many ideas，and too many "experts" to come to an agreement and achieve a good result. It is simply why we have to constantly be reminded that there is no "I" in team. 每项团队合作的优点背后，总会有缺点。正如“三个臭皮匠胜过一个诸葛亮”的反面即是“厨子多，做坏汤。”团队中有太多的人、太多的想法、以及太多的“专家”，所以很难达成共识取得一个好的结果。这就是为什么我们经常被提醒，团队中没有个人。 Answer 5 When people can't leave their egos behind，conflict and resentment arises. People become unwilling to open their minds to other perspectives and are intent on either forcing their point of view or not cooperating with others. The more conflict， the less innovation， and the farther the team gets from implementation and meeting goals. 当人们无法放下自我时，就会引起争端和怨恨。人们就会变得不愿意开放心胸，从其他角度看待问题，要不就将自己的想法强加于他人，要不就是不愿与他人合作。争端越多、创新越少、团队就离执行与目标越远。 Answer 6 While a team has the potential to boost the individual members， if it is not functioning properly it can make some members feel inferior and unimportant. They contribute less and 'are discouraged from accessing their strong qualities. How much each person is contributing becomes the focus of the individuals. Relationships and communication worsen. The team is unsuccessful， and the individuals walk away worse off than when they started. 虽然团队能激发人的潜力，但如果运转不恰当，就会使一些成员觉得自己低人一等、不够重要。他们为团队做的贡献较少，也不被鼓励运用自己的长处。每个人为团队做出多少贡献，变成了个人的关注点。关系和沟通恶化团队合作不成功，个人离开时比他们加入团队时的状态还要糟糕。 Q 14 What experience do you have？ 你有什么样的经验？ 当被问到这类的问题时，最重要的是详细地表现自己的能力和经验。注意将工作中获得的经验与当下你要应聘的职位做连结，以显示你所拥有的经验对眼前的工作是十分有帮助的，而你就是他们所需要的人才。同时注意回答时要秉持诚实、勿夸大的态度。 Answer 1 I spent three years in sales at my previous company.Back then，I focused on growing customer base in the south and increased sales by 50% over a three-year period. 我在以前的公司做了三年销售。那时候我专注于增加南部地区的客户量，并在那三年时间，将销售额提高了50%。 Answer 2 I worked hard to develop my computer skills in my last job，and this helped me to process customer management data more efficiently. I asked the company to send me on a training program to master the software，and it really paid off. 上一份工作中，我努力提高我的电脑技能，这也帮助我更有效地处理客户管理资料。我请求公司送我去上软件培训课程，这非常值得。 Answer 3 In my previous position，I worked as part of a team on a number of projects. A big project I was involved with at my previous company was writing a new safety policy. It was a really in-depth project, so I put together a safety review committee. We worked together for a month to identify the safety needs of the various departments and what procedures would meet those needs. Our policy has been well accepted，and safety problems have decreased in all areas. 上一份工作中，我作为团队成员，接手过很多项目。其中有个大型项目是编写新的安全政策。这是一个很有深度的项目，所以我组织了一个安全审查协会。我们一起工作了一个月，确定各个部门的安全需要，以及符合这些需要的程序。我们的政策被采用，所有领域的安全问题都减少了。 Answer 4 I pride myself on my customer service skills，and my ability to resolve what could be difficult situations. I have exceeded my sales goals every quarter and I've earned a bonus each year since I started with my current employer. My time management skills are excellent，and I'm organized and efficient and take pride in excelling at my work. 我以自己的客户服务技巧和解决复杂情况的能力为傲。从开始为我现在的雇主工作后，我每季的销售额都会超出目标，并且每年都得到奖金。我的时间管理能力很棒，我有组织、有效率，并以我在工作中的优秀表现而骄傲。 Q 15 How do you handle pressure and stress？ 你怎样处理工作压力？ 工作往往会给人带来压力，尤其是银行、零售业等服务行业的工作。因此，面试官通常想要了解应聘者处理工作压力的能力。在遇到这样的问题时，你的回答所要表达的核心内容应是，你的抗压能力很强，回答时可以举一些过去对抗工作压力的成功例子。 Answer 1 Stress is very important to me. With stress，I do the best possible job. The appropriate way to deal with stress is to make sure I have the correct balance between good stress and bad stress. I need good stress to stay motivated and productive. 压力对我来说很重要。有了压力，我能把工作做到最好。处理压力的最好方式就是确保我能在有利压力和不良压力之间找到平衡。我需要有利的压力以保持积极性和高效率。 Answer 2 I find that when I'm under the pressure of a deadline，I can do some of my most creative work. I've done some of my best work under tight deadlines，where the atmosphere was very stressful. 我发现当处于临近截止业期的压力下时，我能完成一些很有创造力的作品。我有一些精湛的作品就是在逼近截止日期、工作氛围压力很大的情况下完成的。 Answer 3 I'm not a person who has a difficult time with stress. When I'm under pressure，I focus and get the job done. I'm the kind of person who stays calm under pressure，and handles stress fairly easily. 我并不是一个不能承受压力的人。当有压力时，我集中精力完成工作。我是那种在压力下能保持冷静、轻易掌控压力的人。 Answer 4 I plan and react to situations，not to pressure and stress. The best way to handle problems is to deflate them as quickly as possible with calm and diligent work-one step at a time. That way，the situation is handled and doesn't become stressful. 我就状况做出计划和反应，而不是针对压力。处理问题的最好方式就是通过冷静和勤奋的工作来释放压力—一步一步来。这样一切状况尽在掌握中，也就不会有压力了。 Answer 5 Pressure and stress are part of the working world. I thrive under pressure. I bend and work harder，but I don't break. I find it exhilarating to be in a dynamic，challenging environment where the pressure is on. 压力是工作的一部分。我从压力中取得成功。我顺应压力、更加努力工作，但是我不会就此崩溃。我觉得在一个有压力、有活力、具有挑战性的环境中工作，令人振奋。 Answer 6 From a personal perspective，I manage stress by visiting the gym every evening. It's a great stress reducer. 就个人来讲，我通过每晚健身来释放压力。健身是一个减少压力的好方式。 Q 16 What was the most and least rewarding about your job？ 工作中最有收益和最没有收益的是什么？ 在回答这个问题时必须注意不要将对眼前工作十分重要的部分说成是最没有收益的。如果你认为某个部分最不能带来收益，却又是你眼下正应聘的工作中重要职责，这将会使你陷入十分尴尬的窘境。因此，以眼前工作的责任为中心，对于其中包含并占主导地位的职责，尽量将其美化，而你所讨论最没有收益的分最好是与眼下应聘的工作无关紧要的内容。 Answer 1 The most rewarding part was that the skills and technology I learned will follow me wherever I go. However，I am a relational person，and the job didn't deal with many people. Also，doing the same job every week can be boring. 最大的收益是我所学到的技术和技巧会伴随我一生。但是我是个喜欢与人打交道的人，而之前的工作并不太需要与人打交道。而且每周重复同样的工作很无聊。 Answer 2 I worked as an engineer in the commercial construction industry. The most rewarding part was seeing my hard work come to life in a way that affected the people who occupy the offices and schools that I helped design. The least rewarding aspect of my last job was my supervisor's failures in acknowledging great work. 我是一名商业建筑行业的工程师。最大的收益就是能看见我的作品具有了生命力可以影响到在办公室工作或在学校学习的人。最没有收益的方面是我的前上司无法认同优秀的作品。 Answer 3 I enjoyed helping the clients identify their business challenges as well as assisting them in designing and implementing solutions. However，being abused by fussy customers was one of the least rewarding aspects. 我喜欢协助客户确认他们的商业挑战，并且帮助他们设计和实现解决方案。但是，有时会被吹毛求疵的客户辱骂，这是最没有收益的地方。 Answer 4 The most rewarding part of my last job was that it allowed me to really expand my experience and knowledge by seeing all sides of projects. My managers would make sure that each person would rotate technologies between projects. However，I didn't think the payment was appropriate. 上一份工作中最大的收益是通过认识项目的各个方面扩大了我的经验和知识。经理会确保我们每个人轮流负责项目的不同技术层面，但是我觉得薪水并不合理。 |
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