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你应当站在更高的层次看待整个系统中的自己和他人。换句话说，你必须跳出自我的局限，把自己的观点看作众多看法中的一个，对所有观点都通过创意择优的方式进行评估，而不是仅仅按照你自己的好恶取舍。从大局考虑问题，不仅是指领会别人的观点，还要能了解每种情形、你自己和别人在每种情形中的状态，相当于把自己当成一个俯瞰全局的客观观察者。如果你能很好地做到这一点，你就会将眼前的状况视作“同类情况的重演”，通过每个人的视角看待问题，并且有很好的头脑蓝图或原则来决定如何处理问题。
几乎所有人最初都发现自己很难克服仅仅以自己的视角看问题。因此，我设立了规则并开发了工具（如“教练”，它能把人所处的情形与原则联系起来）来帮助人们做到这一点。通过训练，很多人会逐渐建立起这样的视角，但有些人则永远不会。你需要知道你自己以及身边的人是哪种人。如果你自己做不到，可寻求他人的帮助。很多人不能从更高的层次俯瞰问题，要分清楚哪些人能做到这一点而哪些人做不到。要么把那些做不到的人请走，要么设立好的防护措施来避免这一问题对你和公司造成伤害。
顺便提一句，你当然可以就某些问题保持不同意见，只要你不持续争辩，不破坏创意择优。如果你是在继续对抗创意择优，那就请离开公司。
You are expected to go to the higher level and look down on yourself and others as part of a system. In other words, you must get out of your own head, consider your views as just some among many, and look down on the full array of points of view to assess them in an idea-meritocratic way rather than just in your own possessive way. Seeing things from the higher level isn’t just seeing other people’s point of view; it’s also being able to see every situation, yourself, and others in the situation as though you were looking down on them as an objective observer. If you can do this well, you will see the situation as “another one of those,” see it through everyone’s eyes, and have good mental maps or principles for deciding how to handle it. Almost all people initially find it difficult to get beyond seeing things through just their own eyes, so I’ve developed policies and tools such as the Coach (which connects situations to principles) that help people do this. With practice many people can learn to develop this perspective, though others never do. You need to know which type of person you and the people around you are. If you can’t do this well on your own, seek the help of others. Recognize that many people cannot see things from the higher level and distinguish those who can from those who can’t, and either get rid of those who can’t or have good guardrails in place to protect yourself and the organization against this inability. By the way, it is of course okay to continue to disagree on some things as long as you don’t keep fighting, thereby undermining the idea meritocracy. If you continue to fight the idea meritocracy, you must go.
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