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We have a reservation. 我们有订房。 I'd like to check in. 我想办理入住手续。 | booked under the mane of XXX .我用XXX的名字订房。 | booked a double room by telephone yesterday. 昨天我电话订了个双人房。 Do we need to pay deposit? 需要付押金吗? Would you please complete this registration form? 请您填写一下这张登记表，好吗? Here are my passport details. 这是我的护照相关信息。 Shall I fill this in? 我需要填这个吗? you willing to see my ID ? 你要看我的身份证件吗? May | extend my stay? 我可以延迟住房吗? | would like to change the numbers of nights. 我要更改住宿天数。 We'll extend it as your request. 我们将会按您的要求作相应的更改。 What time is check out? 几点退房? When do we have to be out of the room? 我们几点离开房间? When do we have to leave? 几点必须离开? Can you keep my valuables? 你能帮我保管贵重物品吗? I have a wake-up call, please? 你们有电话叫早服务吗? It would be my pleasure to show you up personally. 能亲自带您去房间是我的荣幸。 Could you arrange to have my bags brought down? 您是否可以安排把我的行李运下来呢? You can keep your room key until you check out. 请在住店期间自己保管钥匙，直到离店。 He will take care of your luggage and show you to your room. 他负责你的行李并且带您到你的房间。 By the way, the breakfast is served between 7 to 10 am. 顺便说-一句，早餐每天早上7点到10点供应。 Do you offer a transfer service from airport to hotel free of charge? 请问贵酒店有没有免费接机服务? Could you please tell me how | can get access to the Internet? 能告诉我如何连网络吗? Could you please tell me what the Internet code is? 能麻烦您告诉我网络的密码吗? I'm wondering if you provide the towel? 请问贵酒店是否提供毛巾? 其它常见旅途用品: toothbrush 牙刷、toothpaste牙膏、shampoo洗发水、coditioner护发素、comb 梳子、soap 香皂、charger 充电器、hair dryer吹风机、毯子blanket.... I want to check out 我想退房。 What time is checkout? 什么时间结账退房? Can we keep the room for three more hours? 房间可以多保留三个小时吗? Can we stay for a bit longer? 我们可以呆长一点吗? Is it all right to check out later? 晚一点结算可以吗? Shall I check out now or later ? 我是现在退房还是一会儿再退? Can I settle my bill now? 现在可以结账吗? Will you charge me extra for checking out late? 退房晚了，你们会额外收费吗? Can you give me an itemized bill? 能给我账单明细表吗? May I have your room number, please ? 可以告诉我房号吗? Can I pay by credit card? 我可以用信用卡支付吗？ This shouldn't be on the bill. 账单上不应该有这项内容。 Can you explain the charge ? 你可以解释一下这笔收费吗 ？ What does this amount for? 这项费用是什么？ I think there is a mistake in the bill. 我认为账单上有个错误。 I didn't make any overseas calls. 我没有打国际长途电话。 Can I have a receipt? 我可以拿收据吗? I will get your bill ready then. 到时候我会把您的账单票据准备好的。 I like an invoice, please. 请给我发票，谢谢！ Can I get a copy of the bill? 可以给我一-份账单的副本吗 ? |
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