Company touts area
to undecided tourists
China
has many scenic spots and places
of interest, leaving tourists split on
where to go. Planet Travel, a
"private travel butler service," recommends
Inner Mongolia for those undecided
travelers.
The company has
experience in catering to the needs
of expats living in China or
foreigners who plan to tour the
country.
According to company
officials, it's best to visit
Inner Mongolia from July to Sept,
where tourists can enjoy the nature
and horseback riding. Last year,
Planet Travel arranged more than 20
families to travel to the Inner
Mongolia prairie.
Kuang Jiangnan,
a travel consultant at Planet Travel,
worked with an Indian family who
were interested in taking a trip
to the area but was on a
tight budget. Kuang decided to put
them on train berths instead of
booking them a flight, saving cost
while maintaining comfort.
She
led the family to a cheap but
good quality hotel, and helped them
find good vegitarian food after the
consultant found out they did not
eat meat.
Her efforts ensured
the family didn't miss out
tourist attractions while helping them
cut costs.
Communication is
very important when making travel
plans for customers, company officials
said.
Last year, Kuang met
two customers from Hong Kong, who
were unsure about what they wanted
and refused her proposed plans twice.
Kuang was patient with their
uncertainty and after discussing and
explaining her plans, she came up
with one that would satisfy
them.
"Sometimes, you never
know what customers might throw at
you, and all you have to do
is be prepared and do your
best," said Zhou Shuang, a manager
at Planet Travel.
The
consultant managed to set four Spanish
guests up for a trip to Inner
Mongolia after being informed of their
sudden change of plans at the
last minute.
She wasted no
time contacting the Inner Mongolia
tour guide, checked out air flights,
and finally made up the whole
trip plan after only a few
hours of hard work.
Planet
Travel prides itself in formulating
custom-made plans for tourists. It
once arranged a six-day horse-riding
plan for five Australian young people,
and had them on various paths
with the accompany of professionals
and cars, equipped with lunches and
various necessary things for
emergency.
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