MaxisGO – Terms & Conditions - The Plan: MaxisGO Postpaid plan mentioned in these terms and conditions.
- Participant: Person(s) signing up for MaxisGO plan mentioned in these terms and conditions.
- The Plan structure is as follows:
| MaxisGO plan |
|---|
Monthly Commitment Fee* | RM48 | Monthly Data, Voice and SMS Bundle |
|---|
Mobile Internet Package Allocation | 1GB (all-day) + 1GB (2am - 7am) | Minutes Allocation (ALL-net) | 100 minutes | SMS Allocation (ALL-net) | 100 SMS | Pay-per-Use Tariff for All-net
Calls & SMS |
|---|
Voice (ALL-net) | 15sen | SMS (ALL-net) | 10sen | Other Charges |
|---|
Video Calls (ON-net) | 15sen | Video Calls (OFF-net) | 40sen | | MMS (ON-net) | 25sen | | MMS (OFF-net) | 50sen |
- The structure for MaxisGO plan shall be as above and as set out and published on MMSSB's official website at www..
- The Plan structure is subject to change, and the prevailing terms and conditions with respect to the Plan as updated on the official website, shall apply and supersede any and all previous versions, including but not limited to, in any user guide or leaflets versions. The Customer/Participant is responsible for regularly reviewing information relating to the Plan(s) and Services posted on MMSSB's official website which may include changes to the Agreement, Addendum(s), Services and/or Plan. The Customer's/Participant's continued use of the Services and/or Plan (after the effective date of any change to the terms and conditions of Services and/or Plan shall constitute unconditional acceptance of such variations, additions or amendments by the Customer/Participant and the Customer/Participant shall be bound by the same. In the event the Customer/Participant does not accept such changes, the Customer/Participant shall be entitled to terminate the Plan and/or the use of the Services.
- In respect of the voice & SMS allocated with the Plan, the Customer/Participant acknowledges and accepts that:
a) any usage exceeding the packaged voice minutes or SMS will be charged based on the pay-per-use tariffs for exceeded usage; b) The packaged minutes and SMS apply to domestic on-net and off-net usage only and are exclusively for domestic usage only; c) Customer/Participant will enjoy the full allocation of the packaged voice minutes or SMS from the first month. - With regard to the data allocated with the Plan, the Customer/Participant acknowledges and accepts that:
a) Where there is any usage exceeding the packaged Mobile Internet allocations, the Customer/Participant will experience data browsing at reduced speed with no EXCESS charges as stipulated by MMSSB as and when deemed necessary; b) The packaged Mobile Internet allocated within the Plan is exclusively for domestic usage only; c) The Customer/Participant may purchase one-time/ recurring Data Booster passes before the Customer's/Participant's packaged Internet package allocation is exceeded, whereby such upgrade is available through the Customer's/Participant's self-serve channels such as UMB, USSD WAP menu or MyMaxis App accessible through the Customer's/Participant's Mobile Phone or other available devices or channels as may be informed by MMSSB as and when available or deemed necessary. d) Nevertheless, in the event the Internet package allocation tied to the Plan is exceeded and the Customer/Participant has not made an Internet upgrade pass purchase, the Customer/Participant will experience data browsing at reduced speed with no EXCESS charges as stipulated by MMSSB as and when deemed necessary. While roaming overseas, the prevailing data roaming charges will apply; e) The monthly commitment fee will be pro-rated and therefore based on the Customer's/Participant's bill cycle date, whereby a Customer/Participant will not be charged the full commitment fee for the first month. From the second month onwards, the Customer/Participant will be charged the full commitment fee. Nevertheless, the allocated Internet package will be given full from the first month. - MMSSB reserves the right, without any liability, to change, vary, add or amend any of these terms and conditions, Plan and the offers stated in these terms and conditions without prior notice.
- These terms and conditions shall be read in addition to the terms and conditions of the MMSSB postpaid registration form ('Principal Terms & Conditions') agreed to and/or signed by the Customer/Participant. These terms and conditions shall be supplemental to the Principal Terms & Conditions.
- MMSSB shall not be liable to the Customer/Participant and/or any party for any loss or damage of whatsoever nature suffered in relation to acceptance or non-acceptance of the Plan, offers and/or the Services associated thereto.
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