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He entered the drugstore. He took the
down escalator. He couldn't find what he wanted. He got on the up escalator.
Seconds later, something grabbed his pants cuff. He pulled his cuff free. What
was that, he wondered. He turned around to look. He saw a little screw. A loose
screw was sticking out of the escalator wall. He got to the top of the
escalator. He looked at his pants. The cuff was ripped. It was just a little
rip. But that screw might hurt someone. I'd better tell someone about it, he
thought. He found an employee. He told her what had happened. He pointed out
the loose screw. She apologized. She said, "Don't worry. We'll pay for
repairing your pants. Just bring us the bill. And we'll take care of that screw
immediately." He thanked her. A week later, he returned. The loose screw
was still there. |
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