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本文由Even 提供 相关词汇 smoke 吸烟 | smell 味道 | light bulb 灯泡 | burn out 烧坏了 | clog/blocked 堵塞 | internet access 网络接口 | stain 沾污 | toilet 马桶 | water basin 洗脸盆 | bathtub 浴缸 | control knob 控制按钮 | kettle 电热水壶 | leakage 漏水 | TV channel 电视频道 | disturb 打扰 | ashtray 烟灰缸 | maintenance 维修工 |
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工作中的常用语 There is a strong smoke smell in my room. 房间里有很浓的烟味。 The light bulb on the bedside lamp is burnt out. 床头灯泡烧了。 The remote control/kettle/air conditioner/TV set does not work. 遥控器/电水壶/空调/电视机坏了。 My toilet/water basin/bathtub is leakage(clogged). 马桶/洗脸盆/浴缸漏水（堵塞）了。 My bathroom was not cleaned. 浴室不干净。 The switch is broken. 开关坏了。 Something wrong with TV system, all TV channels are missing. 电视机收不到任何频道。 There is something wrong with the Internet access in my room. 我房间上网有问题。 May I have a look? 让我来看一下。 I'm sorry, I'll report to the maintenance immediately. 对不起，我马上报告工程部。 We apologize for the inconvenience. 给您带来的不便深表歉意。 I'll have our maintenance to fix it for you immediately. 我马上让工程部的同事来帮您修理。 
与客人对话 G: Guest A: Associate | Air Conditioning Problem 空调问题 | G: | Excuse me, could you do something about the air conditioning in my room? | A: | Yes, sir. What's wrong with it? | G: | There is no cold air coming out from the air conditioner and the control
knob doesn't work. | A: | I see. I'll report it to the maintenance. We apologize for the
inconvenience. | Complaint about Quality of Cleaning Service 关于清洁服务质量的抱怨 | G: | My room in not clean. | A: | I'm sorry. Let me clean it for you immediately. | TV Problem 电视问题 | G: | There is something wrong with my TV set. | A: | What seems to be the problem? / What's wrong? | G: | The picture is not clear. | A: | I'll inform the maintenance at once and send someone to fix it for
you. | Toilet Clogged 厕所堵塞 | G: | The bath tub is clogged. | A: | I'll inform the maintenance at once. |
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