unit 1 Change My Seat W: Excuse me, Sir, you are not supposed to smoke here. M: I beg your pardon. W: Your seat is in the non-smoking section, so please refrain from smoking. M: Oh, I see, since I'm a heavy smoker. May I change my seat? W: Then I'll try to find a seat in the smoking section. One moment. please. ( a few minutes later) W: Thank you for waiting. I found a seat in the smoking section for you. M: Oh, did you? Thanks a lot. unit 2 Bottoms up W: Excuse me,would you like a drink before your meal? M: Pardon me? W: Would you like a drink? M: Oh,I see. I'll have a beer please W: Ok,here you are. M: Thank you. How much is it? W: Well,all the drinks including beer are free of charge. M: Are you sure?Then I'd love more beer please W: Don't worry. It would be back again a little later. W: Are you finished? M: Yes, may I have some more beer? W: Oh,sure. I'll be back in a minute. W: Thank you for waiting. Here it is. Did you enjoy your meal? M: Yes,the meal was very delicious and I am enjoy it very much. I am full W: Is that so. I am glad you enjoy it. unit 3 Where is the toilet? M: by the way ,miss,where is the toilet? W: toilets are in the rear,i am afraid all the toilet are fully occupied at the moment M: what?oh,what we live!thank you very much for your help,miss. W: you are welcome. unit 4 I don't feel well M: excuse me miss,my friend is sick. W: is he?yes.he looks pale,is there anything i can do for him? M: yes,pelease give him some water. W: certainly M: and do you have any medicine for air sickness? W: well,yes.i'll give him the medicine too. M: i'll appreciate your help unit 5 i might miss the conneting flight W: ladys and gentleman,our flight will be delaied for 1 hour due to the conjecturing in the airport M: excuse me miss,what did announcement say? W: we'll be delay for 1 hour.because the airport is very crowded M: no kidding!we'll miss the connecting flight W: oh,will you,that's too bad.we are really sorry to cause you a lot of trouble M: i am really have to get to paris by this evening would you pleased try to find any other available flight? unit 6 where is the immigration? W: may i see your passport? M: here it is W: how long are you going to stay? M: for one week W: what is the purpose for your visit? M: for sightseeing W: where are you going to stay? M: at the hilton hotel W: do you have anything do declare? M: no,nothing W: how much money do you have with you? M: i have ten hundred dollars in japanese yen (lost and found office) M: my baggage is just missing W: do you have air ticket and claim tag? M: here they are W: well,and would you fill this PIR form,and also we need your signature here. M: how soon would you deliver my baggage? W: totally by tomorrow evening W: which hotel are you going to stay? M: at the downtown hilton hotel W: when is the expected date of your departure M: i am going to return next week unit 7 I couldn’t pass the baggage check A: Open your suitcase please. B: Ok, here you are. A: Do you have anything to declare? B: No, I don’t. A: Any cigarettes? Liquor? B: Yes, I have two cartons of cigarettes one bottle of whisky A: What’s the white power? Are they drugs? B: No, this is the medicine for stomach. A: May I open one of those, let me taste it. B: Yes, sir. Go ahead, here you are. Unit 8 We cannot find our reserved car W: Hello, is this the ABC Company? M: Yes. May I help you? W: We have just arrived from Tokyo and we've been looking for our reserved car of your company all over, but we cannot find it. M: What is your reservation number? W: Our reservation number is J-221. M: Let me see. Oh, yes! We have your reservation number. W: You mean you haven’t arranged any car? M: I’m sorry to say no. W: Here, I’ll take taxi instead. How do you refund us? Unit 9 We cannot find your name M: Do you have a reservation? W: Yes, here’s our confirmation slip. M: I’m afraid we have no reservation by this name. W: No reservation? Well then, do you have any rooms available? M: I’m afraid all the rooms are fully booked. W: You mean we can’t stay in this hotel tonight? M: You are right. We have no more rooms available for tonight. W: Then would you recommend any other nearby hotel? M: Ok, I’ll call ahead. Unit 10 The room hasn’t been cleaned up yet. A: Hello, is this housekeeper? B: Yes, ma’am. May I help you? A: This is room 117 and we have just checked in. B: Yes? A: Our room hasn’t been cleaned up yet. So would you send one of your housekeepers to clean up our room? B: Oh, yes, ma’ma. We’ll come right away then, your room number and your name please. A: Our room number is 117 and my name is Terry Chen. B: Thank you. Would you hang up and wait? Unit 11 I don't like my room W: I have a reservation for a single with a bath. M: We are sorry, but single rooms have been occupied. W: What's the room rate? It's a little expensive for me. Do you have any other rooms? M: Then how about this room, with just a shower? W: May I see the room? I'll take this room. Is the rate for a room only? M: No, sir. The tax is included. Unit12 My suitcase hasn't been delivered yet A:Well, we've been waiting for our luggage for about one hour. B:What kind of bag is it? A:It's blue,Samsonite bag. B:What is your room number and your name,please? A:This is room eleven-seven and my name is Terry Chen. B:Well,let me check.We delivered four bags to room 1106,you friend's room about an hour ago. A:My friend's room? Oh, I see. Thanks a lot. B:You're quite welcome. Unit 13 I've left my key in my room. M:I can't get into my room. I mean I left my room key inside. W:I see, sir. Those two ladies in front of your room did the same thing twenty minutes ago. M:Oh,did they? Well, would you give us an extra key to the room? W:I am afraid we have no extra key. So I will send somebody to your room. M:By the way, what should I do with the key when I go out? W:Please drop it at the front desk when you leave the hotel. Unit 14 The red lamp on the phone is going on and off W:Hello, this is room 1205. Our message lamp is flashing. M:Hold on a minute, please. W:Thank you. M:I am sorry to have kept you waiting. Mr. Johns needs a telephone call from you. W:Would you bring the message to my room. M:I'm afraid we have nobody available at the moment. W:Then I'll come down and pick up the message immediately. M:OK, we wait for you. Unit 15 I wonder how I should take a bath
W: Hello! I’m now trying to take a bath, but there are too many buttons. Would you tell me how to use them? M: I see. We have an explanation leaflet on the table. If you follow the direction, it is quite simple. W: I read it, but I couldn’t understand it. Would you come to my room and tell me how to use them? M: Oh, certainly. W: And also tell me how to use other switches. |
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