如何处理上司对你的批评？
Let’s face it, one of the duties of a boss is to give feedback and evaluate your performance. Sometimes this criticism is vague and you’re not sure how to respond. Other times, it can be valid especially when your performance does not meet job requirements. No matter the criticism, you still have to learn ways to cope and respond appropriately to your boss’ feedback. Consider these steps
让我们面对它吧，给你意见，评量你的表现本来就是上司的职务之一。有时候你面对的批评可能很模糊，让你不知如何回应。有时候它可能是言之有据的，特别是你的表现没有达到工作需求时。不论这批评是怎样的，你都要学习处理的方法，如何适当地回应上司的反馈。可以思考下列步骤。
1.Take control of your emotions. Resist the urge to defend yourself, respond sarcastically or give your boss the silent treatment. Remain confident and cool during the discussion.
1. 控制自己的情绪。忍住为自己辩护的冲动，不要嘲讽的回应或沉默以对。在讨论的过程中保持自在和冷静。
2Determine if the criticism is unjustified, vague or valid. Unjustified criticism is given when a worker’s performance does not meet the boss’ unrealistic expectations. Vague criticism is usually given when your boss thinks there is a better way of performing the task than the one you are using, and he or she is unclear about the details. Valid criticism requires that you admit that you “blew it”. You actually made a mistake that needs correcting.
2. 判断面对的批评是否不合理，模糊，或有凭据。不合理的批评来自于员工无法达成上司不实际的期望。含糊的批评通常来自于你的上司认为有比你的用的更好的方法 可以达成工作任务，他或她不清楚事情的细节。而面对有理由的批评，你得承认你搞砸了。你事实上犯错了，需要改正错误。
3Once you have determined the type of criticism, assess your boss’ intention and how the criticism was delivered. Did he or she give you the feedback one-to-one, or were you put down in front of others? Did your boss operate from good intentions or was there a hidden agenda?
3.一旦你确定批评的类型，衡量上司的意图和批评传达的方式。他或她是一对一给你意见的吗？还是在他人面前？他是出于善意还是另有目的？
4Decide what you will do in response to the criticism. For valid criticism, offer an apology for your mistake and develop a solution to correct it. Don’t make excuses, beat yourself up, or overcompensate for your error.
4. 决定你要采取什么行动来回应批评？面对合理的批评，为你的错误道歉，并研议一个改正的方案。不要找藉口，被自己打败或矫枉过正。
5Maintain your dignity and a positive attitude at all times. Allow your boss to express his or her opinion while still maintaining your self-esteem.
5. 随时保持自己的尊严和正面的态度。你的上司表达他或她的意见时，你还是可以拥有你的自尊的。
