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1. 在邮件正文开始前添加一句问候，寒暄一下，而不是上来就问：
Hope this email finds you well.
I hope you are well.
I hope all is well.
We send you our best wishes.
Greetings from all of us at XXX (organization)
2. 寒暄之后，开门见山资讯问题：
I'm writing to inquire about xxx
3. 礼貌的提出咨询问题：
Would you please do xxx
Should you be so kind as to do xxx
Please could you tell me if xxx
I would like to know xx
I would be grateful/thankful if you could xxx I would appreciate knowing xxx I would appreciate information about xxx
4. 提出问题后继续表达感谢：
I would appreciate your help.
5. 請別人幫忙（發文件等等）
At your convenience, would you please send me.....
最後加上Thank you for your assistance.
6. 尋求意見：
Our team would appreciate your insights/input on.....
Due to the short time frame for this proposal, prompt reply is greatly appreciated.
7. 取消會議：
I want to be mindful of your time and we don’t have any updates at this point; therefore I suggest that we cancel/reschedule today's meeting. If you disagree or need assistance, please let us know.
My apologies for the late notice, but i need to reschedule tomorrow's call. There remain a few open items we need to address, therefore i will send out a new invite once we agree upon a time.
8. 對方發郵件問問題時，回答完加上：Hope this answers your question. Let me know if further detail/explanation would be helpful.
9. 會議總結：
Thank you for making time on a very busy Friday afternoon to join our discussion. i hope we were able to provide clarity on......Attached is a summary of what we discussed today.
10. 道歉：
My sincere apology for this unfortunate situation; I will address to my team immediately.
Again，please accept my most sincere apology.
11. 跟客户分享项目进展以后，建议电话详谈
Once these final steps are finished, I would suggest having a brief call to discuss our findings and recommendations for next steps. Would you please provide a few times the week of XXX that work within your schedule and I will send the calendar invite?
12. 文件打了草稿，请求上司过目
Attached is the drafted xx file. It is still a work in process but I would like to see if anything immediately stood out to you as odd or worthy of follow-up.
13. 分享2个不错的automatic reply,去旅游或者外地开会的时候可以用:
Thank you for your e-mail. I will be out of the office on vacation from XXX - XXX with no access to e-mails. I apologize for any delay in response to your e-mail. I will respond to your e-mail as quickly as I can when I return to the office on Monday, April 18th. Thanks!
Thank you for your e-mail. I am out of the office in meetings on XXX and XXX with limited access to e-mail. If you need immediate assistance, please contact me via my mobile phone. Thank you!
14. 指点下属
Thanks for preparing the XXX. I made the following updates to the question responses. We can discuss my thought process when I am in the office on Monday.
XXX, good job! I have reviewed the XXX documents and have the following review comments:
1...
2....
(将做好的文件交给老板检查以后，通常会有Review Comments，就是列出需要改的部分）
15. 邮件问好
周一/二可用：
I hope that your week is off to a great start.
Hope you had a great weekend.
万能的：
Hope you’re well/Hope you are doing well.
I hope this message finds you well.
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