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近年来，随着能源价格的不断上涨，化工产业的转型升级也迫在眉睫。如何降低生产成本、提高生产效益，成为传统化工企业能否成功转型的关键。  项目背景 北欧某知名化工企业，长期服务于水密集行业客户，专注于制浆和造纸、石油和天然气、矿业和水处理等领域，在全球六大洲的40多个国家拥有近5,000名员工。 由于规模体量大、产业链条长，该公司的共享服务团队需要处理大量业务，面临着效率问题和质量挑战。为了应对持续增长的业务量，公司开始部署RPA，将生产力提升到全新高度。 应用业务 采购业务、财务业务等。 实施RPA前 1．大量涉及手动数据输入、报告或数据质量检查的任务，消耗了员工大部分的工作时间。 2．采购流程需要在多个系统中完成，跨系统手动搬运数据，容易出现错误或遗漏。 3．员工每天执行大量简单繁琐的重复性工作，不仅效率低、负担重，还影响工作积极性和满意度。 实施RPA后 1．RPA代替员工自动录入数据，提高了业务效率，缩短了业务处理时间。 2．RPA可集成在SAP应用程序上，跨系统自动提取并处理数据信息，有效避免人为错误，保证数据准确性。 3．即使在业务高峰期，RPA也能帮助员工用更少的时间和精力完成更多的工作。既减轻了员工的工作量，又能及时处理大量业务，还提升了员工的工作积极性和满意度。 实施效果 通过实施RPA，公司的采购团队每年可向运营部门额外提供1,500小时的服务，在不增加员工数量的情况下承担了不断增长的工作量，使公司能够实现盈利扩张。 在财务部门，RPA优化了业务流程，提高了财务自动化程度，使流程更加高效、数据更加准确。财务团队每年可因此节省工时约5,000小时。 此外，RPA为公司团队提供了响应式后台服务，使员工在应对不断增加的工作量上更加游刃有余，保持全球业务平稳运营。而效率的提高，也使得员工能够腾出时间专注于更有意义的工作，更快地响应业务需求，提高工作质量，为公司创造更大的价值。 未来，公司还打算将RPA应用扩展到整个企业，执行更多跨职能任务，实现客户服务、人力资源管理等关键流程的自动化。  Sharing One of a Famous Chemical Business Case from Northern Europe In recent years, with the rising of energy price, the upgrading of business is urgent. And how to reduce production of costing and improving production efficiency has become the key to the traditional chemical enterprises for upgrading in the next few years. Project Background A well-known chemical enterprise in northern Europe has stable served customers in water intensive industries, focusing on pulp and paper, oil and natural gas, mining and water treatment, and has nearly 5000 employees in more than 40 countries on six continents. Due to its large scale and long industrial chains, the company's shared service team needs to deal with a large number of businesses, facing efficiency problems and quality challenges. In order to cope with the continuous growth of business volume, the company began to deploy RPA to raise productivity to a new level. Application business Purchasing business, financial business, etc. Before implement RPA 1. A large number of tasks involving manual data input, report or data quality inspection which consuming employees' main working hours. 2. The purchase of processing needs to be completed in multiple systems, and data is handle by staff across different systems, which is time consuming and easy to make mistakes. 3. Employees perform a lot of simple and tedious repetitive work every day, which not only has low efficiency and heavy burden, but also affects work enthusiasm and satisfaction. After implement RPA 1. RPA help employees to automatically enter data, improves business efficiency and save business processing time. 2. RPA can be integrated in SAP applications, automatically extract and process data information across systems, effectively avoid human errors and ensure data accuracy. 3. RPA can help employees to complete more repeating work in a short time and save more energy is focusing on main business. Implementation results Through the implementation of RPA, the company's procurement team can provide an additional 1500 hours of services to the operation department every year, and bear the growing workload without increasing the number of employees, so that the company can achieve profitable expansion. In the financial department, RPA optimizes the business process, improves the degree of financial automation, and makes the process more efficient and data more accurate. As a result, the finance team can save about 5000 hours of working time every year. In addition, RPA provides the company's team with responsive back office services, making employees more flexible in dealing with the increasing workload, and keeping the global business running smoothly. With the improvement of efficiency, employees can spare time to focus on more meaningful work, respond to business needs faster, improve work quality and create greater value for the company. In the future, the company plans to extend RPA application to the whole enterprise, perform more cross functional tasks, and realize the automation of key processes such as customer service and human resource management. |
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