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1:23 Making a Reservation客房预订 来自百日英语教育李鹤老师
Chapter 2
Warm Reception 温馨前台
Making a Reservation 客房预订
Conversation Time 会话时间
《Reserving a Room 预订一个房间》
A：Good morning. Room reservation. What can I do for you，sir？
早上好，客房预订部，能为您效劳吗，先生？
B：Yes，I'd like to reserve a room.
我想预订一个房间。
A：For which date？
您要订哪天的？
B：I'd like a twin room for seven nights from June 20th.
从6月20日起7个晚上，我要一间有两张单人床的房间。
A：Could you hold on the line，please？I'll check our room availability for those days... Thank you for waiting，sir. We have a twin available for four nights from June 20th and also June 25th，but I'm afraid there is none available on the night of June 24th.
请您稍等好吗？我查一下那几天的空房间... 先生，谢谢您，让您久等了。我们在6月20日至23日四天以及25日以后都有两张单人床的空房间，可是6月24日的没有。
B：Well，do you have two single rooms for that night？
那么，那天晚上有没有两个单人房间？
A：I'm very sorry，sir，but we are fully booked for all kinds of rooms on that night.
非常抱歉，先生，那天晚上所有类型的客房都预订满了。
B：I see. Can you book me into another hotel in the area？
我知道，可不可以替我在当地预订另一家旅馆呢？
A：Yes，of course. Just a moment，please... Sorry，the hotels in the area are all full up on that day. Would you like me to book you for all nights except the 24th？
当然可以，您稍等... 不好意思，附近饭店那天的预订都满了。要我帮您登记24号以外的晚上的房间吗？
B：I'll think about it and let you know.
我考虑一下再通知你。
A：Thank you，sir. We look forward to hearing from you.
谢谢您，先生，我们期待您的消息。
【内容扩充】
（1）普通楼层：normal floor
（2）行政楼层：executive floor
（3）标准间：standard room
（4）豪华间：superior room/ deluxe room
（5）套房：suite
（6）个性化：individuation
（7）网民：netizen
（8）大批订房：block booking
（9）最低价格：minimum price
（10）取消：cancellation
（11）总统套间：presidential suite
（12）服务费：service charge
（13）复式套间：duplex suite
（14）进一步洽询：further inquiries
（15）团体订房：group booking/ reservation
（16）房价表：tariff
（17）三人间：triple
（18）双人间：twin
（19）普通套间：junior
（20）空房：·vacancy
（21）大床：king size
（22）预订凭单：voucher
（23）我想订两个晚上的单人房一间，行吗？Do you have one single room for two nights？
（24）请别挂断好吗？我查一下是否有空房间。Could you hold the line，please？I'll check our room availability.
（25）我想订一间海景/山景的房间。I'd like to reserve a room with a sea/mountain view.
（26）我想要一间有大床/ 阳台的房间。I'd like a room with a very large bed/ balcony.
（27）我们会为您登记一间有大号床/ 特大号床的房间。We'll book you into a room with a Queen-size/ King-size bed.
（28）您预计要待几晚呢？How many nights will you be staying？
（29）您预计什么时候到达？At what time will you arrive？
（30）我们会在5月7日到达，5月10日退房。We will arrive on May 7th and check out on May 10th.
（31）我会晚一点到达，请保留所预订的房间。I'll arrive late，but please keep my reservation.
（32）淡季有最低价，旺季有最高价。There's a minimum price for off-season stay and a maximum price for peak-season.
（33）我们对长住旅客才有折扣。We give discounts for longer stays.
（34）每天房价是多少？What's the price of the room every day？
（35）请给我一间便宜点的房间。Please give me a less expensive room.
（36）很抱歉，因为是旺季，那段时间的客房都被订完了。I'm sorry，but we are fully booked for those days as it is the peak season.
（37）散客：individual traveler
（38）智能化酒店：intelligentized hotel
（39）临时性预订：simple reservation
（40）确认性预订：confirmed reservation
