【原】【六西格玛英文】DMAIC改进阶段使用的工具

亮元职场英文 2022-01-18

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6 SIGMA TOOLS

备注：

DMAIC，是六西格玛管理中流程改善的重要工具，其五个阶段分别是：Define-定义、Measure-测量、Analyze-分析、Improve-改进、Control-控制。

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Today, we are going to go over some great Six Sigma tools we can use in the Improve phase of Six Sigma’s DMAIC process.

今天，与大家回顾一下，在六西格玛DMAIC的改进阶段，我们可以使用的很不错的六西格玛工具。

The Improve phase is very important, because here is when you can brainstorm solutions to find which ones are the best and then implement them to solve the issue. The Improve phase is the fourth phase of the DMAIC process.

改进阶段非常重要，在该阶段，可以集思广益，找出最佳的方案，并付诸实施，以解决问题。改进阶段，是DMAIC过程的第四个阶段。

Brainstorming: This tool is great for creating possible solutions for problems that disrupt the efficiency of your current process. All ideas for possible solutions are to be regarded in order to encourage participation by team members. Once they have all been listed, list the pros and cons and any other information. This will help sort out the best possible solutions.

头脑风暴：该工具，非常适合于为可能对当前流程效率的有影响的问题的解决提出可能的方案。为了鼓励团队成员的参与，所有可能的解决方案都应该被考虑。一旦罗列出这些可能的解决方案，请列出其利弊与其他信息，这将有助于找出最佳解决方案。

Affinity Diagram: After your brainstorming session, the affinity diagram is used to categorize the results and prioritize so that you use the best possible solution to fix the issue. This tool is great when information is not well categorized.

亲和图：头脑风暴会议之后，请使用亲和图对结果与优先级进行归类，以便使用最佳方案解决问题。在信息没有被很好分类时，该方法非常不错！

5S’s: Originally used in Japan for companies to remove waste that caused errors and were deemed unsafe in the workplace. This system or cycle all begin with the letter ’S,’ and in Japanese they are: Seiri-Seiton-Seiso-Seiketsu-Shitsuke.

5S：该工具，最初用于日本的公司，用来消除造成错误的浪费，以及工作场所被认为是不安全的情况。这一系统，或循环的所有字母都以S开头，日语分别是：Seiri-Seiton-Seiso-Seiketsu-Shitsuke（整理、整顿、清扫、清洁、素养）。

-Sort: Go through all the items and only keep the ones you need in that workspace.

整理：仔细检查所有的物品，只保留在工作场所需要的。

-Straighten: There is a place for everything and everything has a place.

整顿：每一件物品都有“家”，所有物品都有“家”。

-Shine: The act of keeping everything clean and shining can expose malfunctions and broken machinery. To clean you must inspect that is why this is important.

清扫：保持所有物品干净与整齐的行为，会让机器故障和损坏暴露出来。清洁环节，你得检查，这就是为什么这一点非常重要。

-Standardize: Develop a protocol to maintain the first 3S’s so that everyone can follow the same template.

标准化：制定标准维持前3个S，以此，每个人都可以遵循同样的模板。

-Sustain: To maintain a secure workplace is an ongoing process of continuous improvement.

素养：保持工作场所安全，是一个不断持续改进的过程。

Poka-yoke: This is a concept created by Shigeo Shingo, and it means mistake proofing. These are small, low-cost ways of avoiding mistakes, and they are exclusive to any given industry.

防错：这个概念是由日本的新乡重夫所提出，意思是：防止错误。这些都是避免错误的细小而低成本的方法，适用于任何行业。